Marc-André Lessard

Supervision and management of a team of more than 50 agents. Management of operations, schedules and staffing in a multi-site context. Training, onboarding and coaching of new employees.

Operations Manager and Team Leader / Officer - Global Security - Securitas - Contrat Bombardier

(2025-10)

• Supervision and management of a team of more than 50 agents.
• Management of operations, schedules and staffing in a multi-site context.
• Training, onboarding and coaching of new employees.
• Coordination of security activities: access control, patrols and advanced surveillance (CCTV, Lenel – 3000+ accesses).
• Management of major incidents, emergency responses and internal investigations.
• Writing operational reports and monitoring security activities.
• Enforcement of security standards, risk prevention and fire protection.
• Administrative management and use of communication systems and software (radio, Office, Teams).

Security Guard - Allied Universal - Contrat Réseau Express Métropolitain

(2025-03 - 2025-09)

6-month contract, ending in late September

• Surveillance of the premises and the Deux-Montagnes station.
• ASP construction site.
• First Aid.
• Access control, permit verification.
• Fire safety.

Alarm / Fire / Surveillance Technician - Protect2000

(2024-10 - 2024-12)

• Installation of wired/wireless cameras.
• DSC/Qolsys alarm installation.
• Repair (service calls).
• Fire inspection.

Security Guard / Contract Manager - Agence de sécurité Maximum

(2023-04 - 2024-09)

• Team management and supervision.
• Ensuring communications with clients across various contracts.
• Scheduling and shift management.
• Patrol.
• Crisis management and problem solving.
• Physical and medical intervention.
• Events at Centre Bell, Place Bell, festivals and more.
• Writing daily reports.

Security Guard / Officer - Les Commissionnaires du Québec - Parc Olympique, Stade Olympique

(2022-09 - 2023-03)

• Crisis management and problem solving.
• Team management, full site oversight, scheduling and more.
• Physical and medical intervention.
• Communications (Control Room), video surveillance.
• Agent dispatching.
• Patrol.
• Construction site surveillance (ASP).
• Access control, key control.
• Events.
• Writing daily reports.
• Search.

Network Technician - Wifiplex et DuoCable - Repentigny

(2021-04 - 2021-08)

• Installation of cables, network equipment, cabinets and repair.
• Customer service.
• Configuration of access points and/or other network equipment.
• Performing on-site and/or remote troubleshooting.

Telecommunications Technician - Bell Solution Technique

(2012 - 2020)

• Field work.
• Customer service.
• Installation and repair.
• Mentoring / training of new employees / Coaching.

TENS - Equivalency of Grade 11 (Secondary 5)