Hostess/Hospitality Supervisor - Mount Pleasant Group
(2022-04)
- Organized catered Events
- Prepared event spaces for receptions
- Assisted the Funeral Directors with services, and changeovers of event rooms
- Working with families and external caters on timely arrival of goods
- Assisting fellow pallbearers to gravesite for burial
- Customer-focused mindset
- Reception coverage, relaying messages, service requests and taking payments over the phone
Receptionist/Hospitality Coordinator - Johnson & Johnson Labs - Toronto, ON
(2019-04 - 2021-04)
- Ensured security of the facility by requiring everyone to have ID badges when in the facility
- Answered a multi telephone lines and responding to internal and external emails
- Ordered Bi-Weekly supplies
- Assisted staff with boardroom bookings and setting up catered events
- Arranging internal events and meetings
- Reception coverage, redirecting calls, taking messages, booking appointments, taking payments
Nutritionist/Sales and Customer Service Associate - Healthy Planet
(2017-01 - 2020-01)
- Greeted clients, and assisting them with their nutritional needs/goals
- Inquired about their current state of health, nutritional goals, sleep, stress levels and recommended supplements based on that
- Inquired about doctor appointments and what was assessed and adding any nutritional or supplement support that could help them
- Listen to clients over what they have used/tried in the past, to assess if it benefited the client and in what way did, they see or feel different
- Supervising other sales associates on duties, assigning tasks to employees
Customer Service Representative/Warehouse Worker - Reesor's Market and Bakery - Stouffville, ON
(2018)
- Organizing and order picking in the warehouse for client pick-ups
- Ability to lift to 50lbs repeatedly
- Setting up display tables for feature items
Customer Service Representative/Warehouse Worker - Liquor Control Board of Ontario - Toronto, ON
(2017-09 - 2018-12)
- Enforced the Liquor Control legislation, requesting personal identification and recording the interaction on a centralized database
- Maintained accurate and detailed accounts of all customer transactions
- Provided concise daily reports to the management team
- Collaborated with colleagues to complete service initiatives, such as the Check 25
- Processed liquor licenses and maintain accurate sales records
Dietary Aide - Reesor's Market and Bakery - Stouffville, ON
(2018)
- Performed opening and closing duties, preparing coffee, baked goods, cashing out customers
- Assisted the catering department with internal meetings, set ups and take downs, serving food and beverages
- Checked the temperatures of the fridges and freezers, stocking items into the fridge
- Placed orders on supplies, cashing out staff members
- Assisting the chefs with the preparation of food
- Updated the database with outstanding payments with caterings
Dietary Aide - St. Joseph's Health Centre - Toronto, ON
(2007-09 - 2017-03)
