Mariam Gries

Supervise children of various age groups (infants, toddlers, pre-school, SAK, SAC) before and after school hours. Design and conduct indoor/outdoor activities for children to take part in. Manage the health and safety of the classroom.

Program Supervisor - PLASP (Peel Lunch & Afterschool Program) - Osprey Woods Public School, Mississauga, ON

(2014-03)

• Supervise children of various age groups (infants, toddlers, pre-school, SAK, SAC) before and after school hours.
• Design and conduct indoor/outdoor activities for children to take part in.
• Manage the health and safety of the classroom.
• Cooperate with fellow staff members to strive for a favourable workplace.
• Communicate and personally respond to children/parents' concerns.

Assistant Director - PLASP (Peel Lunch & Afterschool Program) - Osprey Woods Public School, Mississauga, ON

(2014-03)

• Worked with Director to ensure smooth PLASP operations.
• Resolved concerns of parents and problems among co-workers through effective communication.
• Provided up-to-date information regarding upcoming events to parents.
• Maintained stock of supplies within classrooms and facilities.
• Often acted as Director for SAK when needed.

SNSS (Special Needs Support Staff) - PLASP (Peel Lunch & Afterschool Program) - Osprey Woods Public School, Mississauga, ON

(2014-03)

• Assigned to specific special needs student.
• Collaborated with parents of student and co-workers with similar experience to create a nurturing environment.
• Communicated with student in a personalized and comprehensible manner.
• Provided support when integrating group activities into student's day-plan.

Student Monitor - Divine Mercy School - 2840 Duncairn Dr., Mississauga, ON

(2012-11 - 2015)

• Carried out supervision duties assigned by the principal.
• Ensured all reasonable safety procedures were strictly followed.
• Worked alongside teachers to maintain discipline within classes.

Customer Service Officer - National Bank of Kuwait - Kuwait

(2006-01 - 2007-05)

• Maintained strong relationship with client and met clients' needs.
• Addressed and solved problems and/or concerns.
• Brought customers to the business by promoting bank products and services.

Customer Service Coordinator - Aventis Pharma - Kuwait

(2003-03 - 2005-12)

• Interacted with customers while providing information about products and services.
• Took service inquiry calls from clients and dispatched the suitable customer service associate to address questions.
• Answered the questions of customers regarding the organization's products/services and its operation or maintenance.

Early Childhood Education - Loyalist College

Bachelor of Commerce - Business Administration - University of Assiut, Egypt (1995)