Program Supervisor - PLASP (Peel Lunch & Afterschool Program) - Osprey Woods Public School, Mississauga, ON
(2014-03)
- Supervise children of various age groups (infants, toddlers, pre-school, SAK, SAC) before and after school hours.
- Design and conduct indoor/outdoor activities for children to take part in.
- Manage the health and safety of the classroom.
- Cooperate with fellow staff members to strive for a favourable workplace.
- Communicate and personally respond to children/parents' concerns.
Assistant Director - PLASP (Peel Lunch & Afterschool Program) - Osprey Woods Public School, Mississauga, ON
(2014-03)
- Worked with Director to ensure smooth PLASP operations.
- Resolved concerns of parents and problems among co-workers through effective communication.
- Provided up-to-date information regarding upcoming events to parents.
- Maintained stock of supplies within classrooms and facilities.
- Often acted as Director for SAK when needed.
SNSS (Special Needs Support Staff) - PLASP (Peel Lunch & Afterschool Program) - Osprey Woods Public School, Mississauga, ON
(2014-03)
- Assigned to specific special needs student.
- Collaborated with parents of student and co-workers with similar experience to create a nurturing environment.
- Communicated with student in a personalized and comprehensible manner.
- Provided support when integrating group activities into student's day-plan.
Student Monitor - Divine Mercy School - 2840 Duncairn Dr., Mississauga, ON
(2012-11 - 2015)
- Carried out supervision duties assigned by the principal.
- Ensured all reasonable safety procedures were strictly followed.
- Worked alongside teachers to maintain discipline within classes.
Customer Service Officer - National Bank of Kuwait - Kuwait
(2006-01 - 2007-05)
- Maintained strong relationship with client and met clients' needs.
- Addressed and solved problems and/or concerns.
- Brought customers to the business by promoting bank products and services.
Customer Service Coordinator - Aventis Pharma - Kuwait
(2003-03 - 2005-12)
- Interacted with customers while providing information about products and services.
- Took service inquiry calls from clients and dispatched the suitable customer service associate to address questions.
- Answered the questions of customers regarding the organization's products/services and its operation or maintenance.
