Third Key - LUSH Cosmetics - Carrefour Laval
(2023-09 - 2026-05)
- Drive sales by analyzing performance (StoreForce), coaching the team and optimizing store organization to meet and exceed targets
- Deliver an exceptional customer experience, including product demonstrations and personalized recommendations
- Train and support sales advisors to improve their performance and team results
- Ensure daily operations: cash management, opening/closing, bank deposits and compliance with procedures
- Create visual displays to showcase new collections and campaigns
- Oversee inventory and stock, applying freshness standards and adjusting displays based on sales
- Organize and host in-store events (birthday parties, workshops and mall events)
Sales Advisor - SOJA&CO - Carrefour Laval
(2022-06 - 2023-05)
- Process purchases, handle transactions and wrap merchandise
- Receive and process deliveries, label and organize products
- Conduct monthly inventory counts and maintain store cleanliness
- Perform price adjustments, transfers and cash register routines
- Apply SOJA&CO policies and ensure store opening/closing procedures
- Provide impeccable customer service through excellent product knowledge
- Use Shopify software for cash, credit and debit payments
- Create signs and labels to highlight products
Cashier - Archambault - Centre Laval
(2022-01 - 2022-03)
- Welcome customers at the register in a professional and courteous manner
- Handle complaints and escalate to a supervisor when necessary
- Record sales, process payments and close/balance the register with deposits
- Maintain a neat visual presentation of products at the counter
Bookseller - Renaud-Bray - Carrefour Laval
(2021-11 - 2022-01)
Contract employment
- Advise customers and recommend suitable products
- Display items attractively and keep shelves well organized
- Ensure new releases and popular products are prominently visible
- Participate in returns, transfers and merchandise receiving
- Stock shelves using merchandising techniques and label products
