Marilyn Lalonde

Administrative, Logistics, and Materiel Management professional with more than 30 years of progressive experience supporting the Government of Canada, the Royal Canadian Navy, healthcare logistics, transportation, warehousing, and operational environments. Demonstrated expertise in records and information management, document control, inventory management, logistics coordination, and administrative support within highly regulated organizations. Known for exceptional attention to detail, sound judgment, and the ability to manage confidential information with accuracy and professionalism.

Experienced using enterprise systems including DRMIS, SAP, Sage, WMS, CAIRS, and the Microsoft Office Suite to support operational efficiency, maintain data integrity, and ensure compliance with organizational policies and procedures. Recognized as a dependable professional who builds strong working relationships, quickly adapts to new systems and responsibilities, and consistently delivers accurate, high-quality results in fast-paced and highly regulated environments.

Naval Materiel Authorization Contractor - Royal Canadian Navy – Director Naval Logistics 4-2-1

(2025-11)

• Coordinate, review, and maintain SOI, MAST, SHARP, and Materiel Authorization documentation supporting Royal Canadian Navy materiel management operations.
• Research, analyze, and validate materiel information using the Defence Resource Management Information System (DRMIS) to support National Stock Number (NSN) assignments and Materiel Master Record (MMR) activities.
• Maintain accurate operational records, electronic files, and Microsoft Excel tracking spreadsheets supporting materiel authorization activities.
• Review documentation for completeness, accuracy, and compliance with departmental policies and regulatory requirements.
• Coordinate with Defence Supply Chain Operations (DSCO) and internal stakeholders to resolve documentation issues and support operational priorities.
• Prepare, organize, and maintain electronic records, ensuring the integrity, accuracy, and traceability of defence materiel information.
• Support continuous improvement initiatives by identifying opportunities to improve administrative processes and document management practices.
• Collaborate daily with multidisciplinary teams using Microsoft Teams to coordinate priorities and support organizational objectives.

Storesperson GS-STS-05 - Public Health Agency of Canada – National Emergency Strategic Stockpile (NESS)

(2023-11)

• Provide warehouse, logistics, clerical, and administrative support for Canada's National Emergency Strategic Stockpile.
• Process inventory transactions using SAP, Sage, WMS, and Stockpile Management Systems while maintaining accurate electronic records.
• Prepare and maintain inspection reports, shipping documentation, inventory records, and operational logs.
• Verify incoming and outgoing shipments for accuracy, product condition, and temperature compliance.
• Coordinate transportation, obtain carrier quotations, prepare shipping documentation, and monitor deliveries.
• Operate forklifts, fleet vehicles, and specialized warehouse equipment safely and efficiently.
• Support emergency response operations as a secondary on-call team member available to respond to urgent operational requirements.
• Ensure compliance with Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and departmental policies.

ATIP Junior Officer - Treasury Board of Canada Secretariat

(2022-11 - 2023-11)

• Prepared and processed Access to Information (ATI) requests in accordance with the Access to Information Act, ensuring compliance with federal legislation and organizational policies.
• Maintained confidential electronic records and managed sensitive information with a high degree of accuracy and discretion.
• Coordinated the collection, organization, and review of documentation received from multiple government program areas.
• Verified documents for completeness, accuracy, and legislative compliance prior to processing.
• Entered, tracked, and maintained information using the Central Access to Information Request System (CAIRS) while monitoring request status and deadlines.
• Assisted in preparing reports, correspondence, and supporting documentation for ATIP analysts and management.
• Responded professionally to internal inquiries and provided administrative support within a fast-paced government environment.

Warehouse Associate - Amazon

(2019-10 - 2023-07)

• Maintained inventory accuracy within a high-volume distribution centre by receiving, picking, packing, and verifying merchandise.
• Processed incoming and outgoing shipments while meeting strict productivity and quality standards.
• Safely handled products, including hazardous materials, in accordance with company policies and safety procedures.
• Assisted with inventory control and stock replenishment to ensure efficient warehouse operations.
• Adapted quickly to changing operational priorities while consistently meeting performance expectations.
• Worked collaboratively with team members to achieve daily production targets in a fast-paced environment.

Customs & Traffic Coordinator / Toll Collector - Detroit & Canada Tunnel Corporation

(1992-03 - 2019-07)

• Processed thousands of customer transactions accurately while delivering professional and courteous customer service.
• Coordinated the safe movement of vehicle and pedestrian traffic through an international border crossing.
• Assisted Canada Border Services Agency and U.S. Customs officials during operational incidents and traffic disruptions.
• Communicated effectively with emergency responders, customs officers, and operational staff to maintain efficient traffic flow.
• Balanced daily cash receipts and maintained accurate financial records with a high degree of accuracy.
• Resolved customer concerns professionally while maintaining security procedures and operational standards.

Administrative Assistant - J & S Trucking

(2009-02 - 2012-12)

• Managed payroll processing, payroll taxes, RRSP contributions, garnishments, invoicing, and accounts administration.
• Maintained financial records and developed Microsoft Excel spreadsheets to track payroll and business information.
• Reviewed employee timesheets, investigated discrepancies, and ensured payroll accuracy.
• Prepared invoices, maintained filing systems, and supported day-to-day office operations.
• Delivered professional customer service while resolving payroll, billing, and account inquiries.

Diploma - Computer Basics and Applications - St. Clair College

Ontario Secondary School Diploma - St. Anne's Catholic High School