Marlon Sanchez

I am an Account Manager with a passion for marketing and technology. I am a creative thinker with a strong track record of success in identifying and closing new business opportunities. I am also an excellent communicator and team player.

I am a graduate of Sergio Arboleda University, where I studied Marketing and International Business, i also completed the Young Executive Training Program at Prime Business School, i am confident that I can use my skills and experience to help you achieve your business goals. I am a highly motivated and results-oriented Account Manager who is always looking for new challenges.I am also a team player who is always willing to go the extra mile.

ACCOUNT MANAGER | 07/2023 to Current

Xertica - Bogotá, Colombia

Accounts Payable and Accounts Receivable Strategic Planning

Strong Lead Development Skills service delivery to maintain and enhance

• Addressed problems with accounting, billing, and client satisfaction.

Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Evaluated client needs and developed tailored solutions to increase positive customer ratings.

Coordinated with internal teams to facilitate prompt delivery of client projects.

Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

SALES OPERATIONS SPECIALIST | 02/2021 to 06/2023

Xertica - Bogotá, Colombia

Maintained data cleanliness by deduping leads, contacts and accounts

SDR's team leader

Refined customer segmentation, assisted with territory management and created a plan to reduce churn and improve upsell processes

Responded to customer inquiries and delivered appropriate information after carefully researching issues.

Informed sales team on availability and interpretation of forecasting and territory management data to enable team members to close more sales.

• Monitored sales organization's compliance with corporate standards of record-keeping for customer personal information, sales records and validation reports.

ACADEMY BUSINESS DEVELOPMENT | 07/2020 to 01/2021 Xertica - Bogotá, Colombia

Researched possible business leads and communicated to the supervisor

Followed up with prospects through telephone calls and emails

Reports and Dashboards in Salesforce

Support and follow-up of Marketing activities

Listening to customers needs to identify and recommend best services.

Generated new business with marketing initiatives and strategic plans.

Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

ADMINISTRATIVE ASSISTANT | 06/2019 to 12/2019

Importaciones Power SAS - Bogotá, Colombia

Programming of publications in social networks

Creation of template and images of products offered

Interaction with public, through social networks

Brand growth in social networks

Drove facility growth and increased resident morale by planning special activities.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Trebas Institute - Montreal, Canadá | Diploma of Business Administration: E-Commerce and Online Business Management

Business Administration And Management, Expected in 10/2024

Sergio Arboleda University - Bogotá D.C, Colombia | Bachelor of Business Administration: Marketing And International Business

Marketing, 09/2021