Marnie Sheppard

I am writing to express in interest in Dire tor Patient Services and Clinical Planning. With more than two decades of clinical and management experience across emergency departments, psychiatric forensics, acute specialty units, long term care, I bring a practical, system-focused approach to preparedness, incident response and continuous quality improvement. My leadership style is collaborative, and evidence driven, I focus on practical solutions that reduce risk, support staff and improve patient and resident outcomes.

Associate Director of Care - Eastholme Long term Care

(2025-09)

• Lead risk management and critical reporting to the Ministry of Long-Term Care
• Oversee day-to-day operations, program management and clinical support across care teams
• Implement and monitor falls prevention, pain management
• Coordinate investigations, corrective action plans and system level quality improvement initiatives
• Liaise with families and interdisciplinary teams to ensure compliance and resident safety

After Hours Manager

(2021)

Providing after hours leadership for acute medicine and forensic services, including infection control, occupational health, union related matters.

• Activation and coordination of code responses
• Lead post event debriefings and implemented lessons learned
• Conduct organization wide risk assessments and supported escalation to senior leadership when required

Emergency Room Staff Nurse - Mattawa Hospital

(2024-09 - 2025-09)

• Organized and coordinated a Code Orange mass casualty response in rural emergency setting (summer of 2025- Samuel Provincial Park)
• Led triage, resource allocation and interfacility coordination
• Provided frontline emergency nursing care and supported community emergency planning

Manager – Emergency Department - West Nipissing General Hospital

(2020 - 2021)

Managed ED operations, Oncology program, endoscopy and ambulatory care services during COVID 19.

• Designated and implemented infection prevention processes, patient flow changes and staff safety protocols
• Coordination cross departmental planning and ensuring continuity of essential services under surge conditions

Emergency Department Staff Nurse - North Bay Regional health Center

(2014 - 2020)

• Delivered comprehensive emergency care
• Maintained advanced triage, resuscitation, and trauma skills
• Participated in the roll out in medtech expanse as a super user
• Participated as a staff nurse in the 'Mock' codes in preparation for Code response based on Code Orange- Ebola

Emergency Department Staff Nurse - Fort Mc Murray Alberta

(2012 - 2014)

Emergency Department registered nurse – high acuity within a fast-paced emergency setting.

• Proven ability to manage critical patients, trauma activation and skills in rapid assessment, triage resuscitation, multidisciplinary collaboration under pressure
• Code response and disaster preparedness

Emergency Department Staff Nurse - Rocky View Calgary Alberta

(2010 - 2012)

Worked in a high-volume urban ED

• Trauma Resuscitation
• Rapid triage, Mass Transfusion protocol
• Cardiac, Trauma Monitoring, Emergency medications, code response and disaster preparedness
• High stress time sensitive situations
• Provided support during medical and traumatic emergencies

Emergency Department Staff Nurse - Cornwall Community Hospital

(2004 - 2010)

Boarder community- High violence – High volume ED- trained in all areas of the ED

Neuro surgery - Ottawa Civic

(2002 - 2004)

Provided specialized perioperative and post-operative specialized neurosurgical care

Preceptorship - CHEO

(2002 - 2002)

Experience caring for vulnerable population requiring strict infection prevention. I learned the ability to manage complex care while maintaining emotional presence and compassion. Learned to support families during crisis and uncertainty.

Leadership and Management - Toronto University