IT PROJECT MANAGER | EXXONMOBIL | 2016-09 to 2023-08
- Managed and supported multiple ongoing Information Technology Infrastructure Projects
- Collaborated with other Project Managers and Product Managers assisting on complex projects
- Collected requirements and defined scope, developed and controlled schedules, timelines and budgets
- Performed Risk Management by identifying, assessing risks and planning mitigation actions
- Keep budget control by tracking internal and external Operational cost and Capital expenses
- Created and maintained project documentation and deliverables based on PMO guidelines
- Tracked projects progress working closely with project teams, monitoring risk and maintaining issue logs
- Developed and presented project status reports and obtain funds approvals from high management
- Created dashboards and scorecards to drive management decisions by project data
- Built and led several cross-functional and multidisciplinary project teams up 60 members
- Facilitated technical meeting and workshops with multiple levels of the organization
- Worked with Product Manager, Product Owners and Scrum Masters to define Epics, Features and PBIs
- Successfully adapted project solution to complete scope after drastic budget reduction due to COVID
- Managed vendors and external contractors, developed agreements and SOWs, supervised work delivered, defined and controlled KPIs and metrics, and performed invoice control
- Created several tools to facilitate daily activities of project team members and other Project Managers
- Designed and Implemented SQL database for project tracking purpose, utilized later by other projects
- Lead of the South America Project Management Mentoring Network, globally managed by PMO
- Member of the DE&I (Diversity, Equity and Inclusion) Committee
IT INFRASTRUCTURE PROJECTS:
- ZOOM DEPLOYMENT – CANADA SITES | USD 1.5M | 2022-04 to 2023-08
Implementation of Zoom external calling on 8 sites in Canada, replacing existing Skype system. Upgrade of Media Packs, deployment of ZOOM ZPLS devices, decommission of Skype Infrastructure including Servers, Gateways, and Voice Circuits. Migration of Skype configuration over to Zoom. Decommission of on-site Skype devices, desk phones, poly-com, faxes, etc. Strong Change Management with end users. Management of Change to avoid down time on emergency and security numbers. Infrastructure decommission lead for all other sites outside Canada.
- VOICE CIRCUIT RATIONALIZATION | USD 0.7M | 2022-04 to 2023-08
Rationalization of global Voice Circuits done through full audit over vendor invoices. Revalidation of circuits gathering confirmation from Business and technical teams worldwide distributed. Issued infrastructure circuits disconnects and contract negotiation with vendors on required circuits.
- CONNECTED AWS ENABLEMENT | USD 0.8M | 2021-09 to 2022-08
Enablement project as Proof of Concept to migrate Data Center on-premise server to EC2 AWS as an IaaS Cloud solution. Migrated 85 servers (Windows and Linux) running 25 applications. Worked closely with two vendors, IT Infrastructure organization and different application support teams.
- OPERATING SYSTEM & DATABASE REMEDIATION | USD 1.6M | 2021-01 to 2022-05
Replaced 3.5K Servers running Windows Server 2012 and Microsoft SQL 2012 impacting 400 applications, migrating them to Windows Sever 2019. Cybersecurity driven project. Server build process. Migration included server virtualization when possible. Management of Change to ensure smooth migration with cero production down time. Server retirement and decommission. Servers distributed worldwide.
- JAVA RUNTIME SERVER PATCHING & UPDATE | USD 1.8M | 2019-12 to 2020-12
Implemented Open Source Java Runtime to replace Oracle Java on 5k servers distributed worldwide, impacting 800 applications. Cybersecurity driven project. Moved to Open Source to avoid licensing cost of Oracle products. Management of Change to ensure smooth implementation with cero production down time. Adapted project solution to address drastic budget reduction and complete scope. Challenging project due to strong push back from applications owners to change.
- WINDOWS SERVER 2008 REMEDIATION | USD 1.7M | 2018-07 to 2019-12
Replaced 2.5K Servers running Windows Server 2008 and Microsoft SQL 2008 impacting 350 applications, migrating them to Windows Sever 2016. Cybersecurity driven project. Server build process. Migration included server virtualization when possible. Management of Change to ensure smooth migration with cero production down time. Server retirement and decommission. Servers distributed worldwide. Robust inventory tracking system developed to control remediation, project progress, and vendor invoicing.
- MICROSOFT SCCM APPLICATION MODEL | USD 1.2M | 2016-09 to 2018-07
Implemented new Application Packaging process based on Microsoft System Center Configuration Management. Replaced existing tool by new one developed in house with Agile organization. Performed as Scrum Master. Integration between three systems including ITSM, Microsoft Orchestrator, and SCCM.
APPLICATION PACKAGING TECHNICAL TEAM LEAD | EXXONMOBIL | 2013-04 to 2016-09
- Led and supported 20 analysts globally distributed
- Implemented a new Packaging Process which speeded up Software Delivery to end users
- Created tools to facilitate the packaging process and daily activities of the analysts.
- Implemented testing environment to test all applications on Windows 8 machines
- Trained and led 30 contractors to perform Application Smoke Testing and Remediation to ensure compatibility with Windows 8
- Led the outsourcing of the Packing team to a Managed Service Provider in India
- Project interface for all initiatives impacting the Application Packaging service
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APPLICATION PACKAGING ANALYST | EXXONMOBIL |
2008-09 to 2013-03
- Performed Software Packaging for Windows platforms, Desktop and Terminal Server applications
- Developed Custom Scripts on VBScript and Batch
- Conducted User Acceptance Testing with end users
- Provided End User Support on packaged applications
- Worked as part of a Global Team worldwide distributed
- Created tools to support metrics tracking for Management
- Worked with complex and critical applications
- Trained new team members
IT CONSULTANT | QUALITY WORK | 2002-03 to 2008-09
- Designed and implemented a Workflow Solutions
- Developed and implemented customized printing solutions on multiple platforms: Windows, HP-UX, AS400, and Linux
- Collected Requirements from customers for new software solutions
- Lead a software developing team of 3 creating custom solutions
- Visual Basic 6 developer
- Provided End User Support
- Hardware technician including repair of desktops, servers, desk jet and laser printers.
IT CONSULTANT | SMART | 1998-01 to 2002-02
- Designed and implemented a Workflow Solutions
- Developed and implemented customized printing solutions on multiple platforms: Windows, HP-UX, AS400, and Linux
- Diagnosed and repaired Hewlett Packard Laser Printers and Plotters
- Provided on site help desk services and End User Support
- Developed software in Visual Basic 6 for small solutions
- Provided 2YK consultation for Excel Macros
