Marwan Hamwi

Dedicated professional with history of success and over-achieving in a variety of different industries.

Blending strong sales, analytical, critical thinking, and communication skills to identify and address individual needs of clients. Combining great leadership, planning, and management to identify lacking points within a given team, and working alongside co-workers to strategically overcome obstacles and increase work efficiency ensuring the success and constant growth of the team.

Project Lead 

Natural Science and Engineering Research Council (NSERC) - Toronto, ON

Nov 2022 – Current

• Conduct qualitative and quantitative analyses to identify pain points within the organization.
• Create and deliver project proposals to reform current agency strategy.
• Lead meetings with stakeholders to discuss project implementation strategy, timelines, and set measurable goals.
• Pilot new collective staffing department focused on improving recruitment efficiency.
• Lead acquisition and implementation of multi-year SAAS contracts.

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Human Resources Assistant 

Social Sciences and Humanities Research Council (SSHRC) - Ottawa, ON

Nov 2021 – Nov 2022

• Initiated and implemented projects that improved work efficiency and hiring processes across the agency.
• Advised client groups on issues of staffing, onboarding, and retention strategies.
• Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
• Screened large pools of candidates to find qualified potential employees that meet the client needs.
• Coordinated and conducted both phone and in-person interviews.

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Studio Manager

Orange Theory Fitness - Ottawa, ON

May 2021 – Apr 2022

• Designed and carried out marketing campaigns and sales strategy, increasing studio revenue by 300% in three months, turning a low performance studio into top sales performing studio Canada wide.
• Screened, recruited, trained, and developed a high-performing customer-focused sales team from scratch.
• Delegated work to staff, set schedules and motivated strong performance in key areas.
• Established communications channel across all levels of employees within the organization.
• Ensured individual and studio KPI’s are met.
• Prepared monthly performance reports, identifying team weak points, and incorporated training sessions to improve team weaknesses.

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Sales Associate

Rogers Communications - Ottawa, ON

Jun 2018 – May 2020

• Sold of phone contracts, managed inventory and was trained in security and theft prevention.
• Constantly surpassed all sales targets and became designated recruit onboarding specialist.
• Recognized for highest closing rate in Ontario district.
• Helped customers identify needs, proposed product solutions to match client's needs, and closed sales efficiently while maintaining great customer relations.

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ADDITIONAL INFORMATION & INTERESTS 

• Fluent in English, French and Arabic
• Schulich School of Business BBA Mentor (2022-2023)
• IDRF Eastern Canada Volunteer (2020-Current)
• Human Concern International Volunteer (2017-2020)
• Competed, and won multiple national and international Karate championships
• Elected VP Academic Concordia Political Science Student Association (PSSA)(2016)

Masters of Management - Schulich School of Business, York University, Toronto, ON - Aug 2023

Bachelors of Social Sciences: Honors in criminology - University of Ottawa, Ottawa, ON - May 2019