Project Lead
Natural Science and Engineering Research Council (NSERC) - Toronto, ON
Nov 2022 – Current
- Conduct qualitative and quantitative analyses to identify pain points within the organization.
- Create and deliver project proposals to reform current agency strategy.
- Lead meetings with stakeholders to discuss project implementation strategy, timelines, and set measurable goals.
- Pilot new collective staffing department focused on improving recruitment efficiency.
- Lead acquisition and implementation of multi-year SAAS contracts.
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Human Resources Assistant
Social Sciences and Humanities Research Council (SSHRC) - Ottawa, ON
Nov 2021 – Nov 2022
- Initiated and implemented projects that improved work efficiency and hiring processes across the agency.
- Advised client groups on issues of staffing, onboarding, and retention strategies.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Screened large pools of candidates to find qualified potential employees that meet the client needs.
- Coordinated and conducted both phone and in-person interviews.
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Studio Manager
Orange Theory Fitness - Ottawa, ON
May 2021 – Apr 2022
- Designed and carried out marketing campaigns and sales strategy, increasing studio revenue by 300% in three months, turning a low performance studio into top sales performing studio Canada wide.
- Screened, recruited, trained, and developed a high-performing customer-focused sales team from scratch.
- Delegated work to staff, set schedules and motivated strong performance in key areas.
- Established communications channel across all levels of employees within the organization.
- Ensured individual and studio KPI’s are met.
- Prepared monthly performance reports, identifying team weak points, and incorporated training sessions to improve team weaknesses.
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Sales Associate
Rogers Communications - Ottawa, ON
Jun 2018 – May 2020
- Sold of phone contracts, managed inventory and was trained in security and theft prevention.
- Constantly surpassed all sales targets and became designated recruit onboarding specialist.
- Recognized for highest closing rate in Ontario district.
- Helped customers identify needs, proposed product solutions to match client's needs, and closed sales efficiently while maintaining great customer relations.
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ADDITIONAL INFORMATION & INTERESTS
- Fluent in English, French and Arabic
- Schulich School of Business BBA Mentor (2022-2023)
- IDRF Eastern Canada Volunteer (2020-Current)
- Human Concern International Volunteer (2017-2020)
- Competed, and won multiple national and international Karate championships
- Elected VP Academic Concordia Political Science Student Association (PSSA)(2016)
