Mary Nassif

I’m a dedicated and detail-oriented professional with experience handling high-volume customer interactions and resolving complex issues with patience and efficiency. I’ve also worked with ISO 13485 audits, giving me a strong understanding of quality and compliance standards. On top of that, I’ve helped lead staff training and evacuation drills, which shows my ability to guide and support a team.

I enjoy finding ways to improve processes, keep things organized, and make sure both customers and colleagues feel supported.

Experienced in managing high-volume customer interactions, resolving issues quickly, and ensuring a positive client experience. Involved in ISO 13485 audits with a solid understanding of compliance and quality standards. Skilled in training staff on safety procedures, including evacuation drills. Strong focus on organization, efficiency, and team support.

Academic background in Political Science and Accounting, combining analytical thinking with organizational and problem-solving skills.