Mary Omondi

Dedicated Social Service Worker with diplomas in Social Service Work and Credit Management, focusing on community development and human services. Skilled in customer service, client support, and program coordination with a strong understanding of diversity. Committed to empowering individuals and supporting community programs through effective communication and organizational abilities.

Housekeeping Room Attendant - Stonebridge Suites - Dawson Creek, British Columbia

(2024-01)

• Maintained guest rooms to hotel standards through thorough, efficient, and detail-oriented cleaning practices.
• Delivered exceptional customer service by addressing guest requests promptly and professionally.
• Sanitized all bathroom fixtures, surfaces, and cleared furniture to ensure deep cleaning of all areas.
• Identified and reported guest issues, safety hazards, and maintenance concerns immediately to supervisors.

Practicum Student - Nawican Friendship Centre - Dawson Creek, British Columbia

(2026-01 - 2026-04)

• Organized and facilitated community events and programs serving diverse and vulnerable populations.
• Connected clients with appropriate resources and coordinated referrals for psychiatric and medical services.
• Collaborated with staff to design and deliver engaging community workshops and group programs.
• Maintained accurate client records and contributed to team meetings to drive continuous program improvement.

Cashier and Sales Assistant - Helioz - Dawson Creek, British Columbia

(2024-01 - 2025-01)

• Processed high-volume transactions accurately via cash, card, cheque, gift card, and automatic debit.
• Maintained a balanced daily cash drawer and ensured accurate end-of-day reconciliation.
• Assisted customers with product inquiries, providing knowledgeable and friendly sales support.
• Handled returns and exchanges efficiently in accordance with company policies.

Diploma - Social Service Work - Northern Lights College (2024 - 2026)

Diploma - Credit Management - Co-operative University of Kenya