Multi-Unit Leadership Professional
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Operations and leadership professional with more than 20 years of experience across retail, executive administration, education, and customer-facing environments. Recognized for supporting executive leadership, coordinating multi-site operations, improving processes, building strong relationships, and delivering exceptional customer experiences.
Manager, Area Manager, Regional Manager, or Operations Manager opportunities.
Educational Support Professional at Toronto Catholic District School Board (2021-01 – Present)
Collaborate with administrators, teachers, families, and multidisciplinary professionals to coordinate student support, resolve operational challenges, and maintain strong stakeholder relationships.
Administrative Professional at Toronto Catholic District School Board (2007-01 – 2021-12)
Managed confidential records, coordinated schedules, supported school operations, and served as a key contact for staff, families, and community partners.
Executive Assistant to the CEO at YM Incorporated (2005-01 – 2007-12)
Supported executive leadership for a multi-location retail organization across Canada and the U.S. Coordinated vendor relations, purchasing, operational communications, meetings, inventory planning, and administrative projects.
Executive Assistant at Tri-Star Rehabilitation (2003-01 – 2005-12)
Supported payroll, accounts payable/receivable, employee benefits administration, budgeting, and daily office operations.
Assistant Manager at The Body Shop Canada (2000-01 – 2003-12)
Supported staff coaching, merchandising, inventory control, customer service excellence, and day-to-day retail operations.
Cosmetician (Part-Time) at Shoppers Drug Mart (1999-01 – 2002-12)
Provided consultations, promoted products, and supported merchandising while delivering outstanding customer service.
Bachelor of Arts – York University
