SALES Associate 2022-2023
Harry Rosen, Vaughan, ON
- Meeting and exceeding sales goals of $10000-$12000 within a week
- Providing exceptional and professional customer service at all times
- Building a rapport by keeping up with regular customers, informing them of any new product or upcoming sales/deals and sending out thank you cards or emails to sustain an enjoyable customer-associate relationship
- Managing sales and optimizing each step of the sales process to ensure all clients have the highest degree of sophistication and enjoyable service possible
- Connecting with customers to meet their needs and providing different options to advise in their purchases
SALES Associate 2016-2019
Nordstrom, Toronto, ON
- Keep up with consumer trends throughout the store and constantly keep up-to-date regarding fashion trends to know and monitor competition
- Meet and exceed sales goals of $3000-$5000 within a 6-8-hour shift
- Provide exceptional and professional customer service at all times
- Style customers that may be having a hard time finding what they need throughout the store through inter-sales of all product in the store (apparel, footwear, handbags and accessories)
Cashier 2014 - 2016
No Frills, Richmond Hill, ON
- Opening and closing cash register
- Opening and closing cash register
- Following policies and procedures to ensure that the customer
- Service levels set by the organization
- Training new staff, facilitating opening
Sales Associate 2012-2014
Michael Kors, Istanbul, Turkey
- Greeted customers at the door and assisted with purchases
- Answered customer questions and advised shoppers about sales
- Ensured customer satisfaction is always met
- Enhance the customer experience by providing quality assistance and in-depth product knowledge
- Educate customers on up-and-coming brands and the latest fashion trends
- Process customer returns, answer questions about merchandise, and manage exchanges