Maryou Ibrahim

NCA-certified internationally trained lawyer with 4+ years of progressive legal experience in administrative law, statutory interpretation, regulatory compliance, and tribunal-adjacent advocacy. Proven ability to apply complex legislation to render fair, well-reasoned, and procedurally sound decisions. Demonstrated strength in conflict resolution, public-facing communication, and translating complex legal concepts for diverse stakeholders.

Holder of the NCA Certificate of Qualification and Law Society of Ontario member, seeking to contribute legal expertise and adjudicative judgment to the City of Mississauga's Administrative Penalty System.

Student Legal Advisor (Pro Bono) at Leicester Legal Advice Clinic (2024-01 – 2025-05)

• Conducted 50+ client intake interviews per term, applying statutory frameworks and administrative procedures to assess the merits of disputes under landlord-tenant, consumer protection, employment, and small claims jurisdictions.
• Drafted detailed, well-reasoned written legal opinions and case memoranda, setting out findings of fact, application of legislation, and recommended outcomes — directly analogous to writing administrative penalty decisions.
• Advised clients on tribunal procedures and adjudicative processes, including First-tier Tribunal hearings, ensuring members of the public understood their procedural rights, evidentiary requirements, and avenues of recourse.
• Resolved confrontational and emotionally charged client interactions using tact, diplomacy, active listening, and structured conflict resolution techniques.
• Maintained strict procedural fairness, confidentiality, and impartiality in line with Solicitors Regulation Authority (SRA) professional conduct standards.

Legal Assistant at Law Office of Mina Youssef (2021-06 – 2023-08)

• Interpreted and applied a broad range of Ontario legislation, regulations, and municipal by-laws to support file resolution across residential and commercial real estate matters.
• Prepared materials for adjudicative and tribunal proceedings before the Landlord and Tenant Board, Small Claims Court, and Ontario Court of Justice (Provincial Offences), including drafting submissions, evidentiary briefs, and written representations.
• Assisted clients in disputing Provincial Offences gathering evidence, preparing dispute submissions, and corresponding with relevant stakeholders.
• Handled 40+ client inquiries per week by phone, email, and in-person, frequently de-escalating high-tension situations involving clients facing financial penalties, legal proceedings, or regulatory enforcement actions.
• Managed 25+ concurrent files in a fast-paced environment, balancing competing deadlines, court filing requirements, and Law Society of Ontario compliance obligations.
• Communicated complex legal concepts to clients of varying education levels, languages, and backgrounds in plain, accessible language.

Legal Intern at Thomas Flavell & Sons LLP (2025-04 – 2025-07)

• Conducted statutory and regulatory research, interpreting primary legislation and case law to support partner-led advice on property, probate, and commercial matters.
• Drafted legal correspondence, advisory letters, and instruments (including wills, leases, and powers of attorney) with precise, plain-language reasoning suitable for non-legal audiences.
• Supported case management and procedural compliance within a paperless digital filing environment using LegalCM practice management software.

LLB (Hons), JD Pathway Equivalent in Law – University of Leicester School of Law (2025)

BSc (Hons) in Biomedical Science, Minor in Psychology – University of Guelph (2021)