Mashrat Alam, Pmp

Procurement and category management leader with 12+ years of experience managing multi-category indirect spend across large, multi-site Canadian operations. Skilled in category strategy, supplier consolidation, and governance framework development, with a consistent record of measurable cost savings and improved spend visibility. Works closely with Operations, Finance, and other cross-functional partners to align property- and site-level needs with centralized procurement direction.

PMP certified, with a BBA in Supply Chain Management.

Category Leader - Chartwell Retirement Residences - Toronto, ON

(2023-04)

• Lead indirect category management across MRO, facilities, waste management, corporate and professional services, telecom, and operational supplies for a national portfolio of 160+ properties spanning four provinces.
• Grew and formalized an existing procurement function, introducing standardized controls, supplier scorecards, and governance reviews to bring consistency across previously decentralized site-level purchasing.
• Consolidated fragmented, site-level waste hauling contracts into centralized enterprise agreements, correcting flawed cost-neutrality assumptions and delivering double-digit savings in year one.
• Built spend visibility and KPI reporting to surface sourcing opportunities, monitor market and inflationary pressures, and track realized savings against target.
• Lead RFx processes and vendor relationships across major categories, including a current national medical supplies RFP spanning multiple national distributors.
• Act as procurement's primary point of contact for Operations leadership, aligning site-level requirements with enterprise sourcing direction.

Procurement Manager — Capital Projects - InnVest Hotels LP - Toronto, ON

(2021-10 - 2023-03)

Promoted from Buyer after two years, taking on strategic direction for capital sourcing across a national hotel portfolio.

• Directed centralized sourcing strategy across FF&E, OS&E, and capital equipment categories supporting 160+ properties nationwide.
• Served as primary procurement partner to regional Operations, Engineering, and Finance teams, aligning property-level renovation needs with corporate sourcing priorities.
• Partnered with manufacturers and engineering teams to re-specify products and services, cutting costs on key scope items by up to 50% and lifting overall project savings by roughly 30%.
• Owned full sourcing lifecycle execution — RFx processes, landed-cost modeling, contract administration, and negotiation of rebate structures and pricing terms.

Buyer — Capital Projects - InnVest Hotels LP - Toronto, ON

(2019-01 - 2021-09)

• Sourced and managed procurement activity for hotel renovation projects across the portfolio, supporting the Procurement Manager in shaping category and sourcing strategy.
• Reviewed project requirements and architectural drawings to scope RFQs, then ran the full quote cycle — soliciting bids, comparing responses, and negotiating pricing and terms.
• Served as the day-to-day link between project managers, interior designers, accounting, and operations, keeping procurement decisions aligned with project timelines and budgets.
• Tracked manufacturing progress with vendors and coordinated payment schedules to keep production on track and avoid delays.
• Partnered with logistics providers to schedule and confirm site deliveries, resolving issues as they came up.
• Maintained ongoing status reports on order and delivery progress, keeping the project team informed at each stage.

Procurement Manager - Doreen Group - Toronto, ON

(2014-06 - 2018-12)

• Directed procurement for multi-site construction and commercial projects, covering structural materials, MEP equipment, facility operations, and contract services.
• Streamlined purchasing workflows and consolidated the supplier base across local and international vendors, cutting purchasing costs by 45% and delivering over $300K in direct savings.
• Conducted supplier audits and enforced quality standards, maintaining full contract compliance and budget adherence.

Account Manager - ForethoughtPR - Toronto, ON

(2013-03 - 2014-05)

• Functioned as the primary point of contact for high-profile clients, maintaining constant visibility, accessibility, and high-touch support to resolve complex queries and drive long-term partnerships, achieving an 80% client conversion rate from ad-hoc to recurring accounts.
• Developed targeted marketing communication plans to articulate service scope, deliver critical messaging, expand the customer base, and elevate brand awareness, directly generating a 30% monthly revenue increase.
• Executed robust administrative and operational strategies to enable informed decision-making, manage campaign risks, and align day-to-day account assistance with essential business priorities.

Bachelor of Business Administration (BBA) - Supply Chain Management & Marketing - North South University (2013)