Masoud Mohamad
Information Technology
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About
I possess two years of experience in Technical Support, IT Helpdesk, and IT Technician roles. My professional qualifications include a Bachelor of Engineering in computer science. I have expertise in troubleshooting hardware and software issues, configuring systems, and providing technical support to end users. My experience includes working with Windows and Mac OS, Office 365, and various ticketing systems. I acquired a strong knowledge of networking protocols, operating systems
Experience
I possess two years of experience in Technical Support, IT Helpdesk, and IT Technician roles. My professional qualifications include a Bachelor of Engineering in computer science. I have expertise in troubleshooting hardware and software issues, configuring systems, and providing technical support to end users. My experience includes working with Windows and Mac OS, Office 365, and various ticketing systems. I acquired a strong knowledge of networking protocols, operating systems
Education
Bachelor of Science in Communication Engineering
