Matt Stewart

Experienced restoration and operations professional with 15+ years in the property damage and emergency response industry. Currently a Technician Supervisor with a strong background in leading teams, managing subcontractors, and overseeing complex restoration projects including water, fire, and mold damage. Known for developing technicians, improving operational efficiency, and maintaining high safety and quality standards.

Hands-on leader with experience in evaluations, coaching, employee relations, and day-to-day field operations. Comfortable working with insurers, clients, and internal stakeholders to deliver projects on time and within scope.

Technician Supervisor - Elite Après Sinistre - Montreal, Canada

(2020-11)

• Lead a team of restoration technicians, supervising project assignments and workloads.
• Oversee mitigation and repair of water, fire, and mold damage, ensuring compliance with safety protocols and IICRC guidelines.
• Provide mentorship and training programs for junior technicians, organizing on-the-job and formal training to improve team skills.
• Coordinate project timelines and resources, working closely with project managers and clients to meet scope and budget goals.
• Key Achievement: Managed multiple simultaneous restoration projects to completion, consistently delivering results on schedule and maintaining client satisfaction.

Technician Supervisor - Polygon - Montreal, Canada

(2019-01 - 2020-01)

• Supervised a crew of restoration technicians on residential and commercial disaster projects.
• Scheduled and coordinated restoration tasks (water extraction, fire damage repair, mold remediation) according to project plans.
• Trained new technicians on company standards and safety procedures, conducting performance reviews and skills assessments.
• Ensured all projects followed company protocols and insurance requirements, maintaining detailed documentation of work performed.
• Key Achievement: Improved team efficiency by streamlining workflow processes, leading to faster project turnaround and high-quality outcomes.

Project Manager - MultiPro - Montreal, Canada

(2016-01 - 2017-01)

• Planned and executed renovation and restoration projects from initiation through closeout.
• Defined project scope, created schedules and budgets, and allocated resources.
• Coordinated cross-functional teams (technicians, subcontractors, vendors) and communicated regularly with stakeholders to report progress.
• Monitored project progress and adjusted plans as needed, ensuring milestones were met and customer requirements were satisfied.
• Prepared detailed project documentation and reports for management and clients.
• Key Achievement: Delivered renovation projects on time and under budget, enhancing client trust and winning repeat contracts.

Project Manager / Director of Operations - Bpsinispro - Montreal, Canada

(2015-01 - 2016-01)

• Oversaw daily operations and strategic planning for the company, ensuring all departments worked cohesively.
• Managed multiple restoration and construction projects simultaneously, aligning team objectives with business goals.
• Implemented process improvements to optimize workflows and reduce costs, such as reorganizing teams and improving supply logistics.
• Coordinated budgeting and resource allocation, and maintained strong relationships with clients and partners.
• Key Achievement: Streamlined operational procedures, resulting in smoother project execution and better cross-department collaboration.

Technician - Polygon - Montreal, Canada

(2012-01 - 2015-01)

• Conducted on-site disaster response, performing all necessary work to minimize damage and restore properties.
• Executed water and fire damage treatments, mold remediation, and structural drying in accordance with industry best practices.
• Maintained detailed documentation of remediation processes and equipment usage.
• Followed project managers' instructions and safety guidelines at all times, ensuring compliance with company and regulatory standards.
• Key Achievement: Consistently recognized for meticulous workmanship and reliable project support during emergency call-outs.

Moving Department Supervisor - Multi Pro Plus - Montreal, Canada

(2009-01 - 2012-01)

• Supervised the moving crew, handling hiring, training, and performance management of movers.
• Scheduled moving jobs, estimated costs and required manpower, and assigned crews to projects.
• Maintained inventory of moving equipment and supplies, ensuring all moving trucks were properly outfitted.
• Coordinated logistics and timelines for residential and commercial relocations, prioritizing customer needs and safety.
• Key Achievement: Increased department efficiency by implementing organized scheduling and inventory systems, reducing delays and equipment shortages.