Using Data and Logic Tools to Support Operations
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2016 – 2022 BC Fraser Health Authority – Senior Operations Engineer
Population-based demand modelling to predict needs based on changing demographics for
Worked with clients to determine useful indicators for performance measurement in multiple portfolios
Iterative design and refining of existing indicators
Eliminate work duplication in LTC acceptance process
Enable ED clinicians to reduce work below scope of practice
Cardiac (electrophysiology) queuing analysis to enable waitlist reduction
Respond to ad hoc client data requests
Work with clients to determine data requirements for client business question
Design and implement data extracts
Generate reports with form/content consistent with client needs
Designed standard queries and templates to increase work efficiency
Cross-portfolio interaction (Home Health interaction with Acute Care)
Population projection demographic multipliers
Episode of Care and readmission detection
Provide SQL and Excel training on an ad hoc basis
Act as consultant / Subject Matter Expert for data extraction and report construction
Cross-Departmental Project Support
BC provincial project to standardize ED modelling methodology
Provided data and modelling support
Provided ED and Diagnostic Imaging modelling support
Provided Diagnostic Imaging modelling support
Western Canada Health Systems Analytics Network
Working group to share data and insights between healthcare organizations
2010 – 2016 BC Northern Health Authority – Analyst, Planning and Performance
Based on population projections, patient movement between Local Health Areas
Bed needs to achieve specified services for changing target populations and demographics
Population projections based on changes in local economy
Demand impacts of population changes
Designed/implemented software tools for modelling
Presentations and workshops on modelling
Lean Project Facilitation and Data Support
Anticipate and respond to Board and Executive requests for data and analysis
Co-developed scorecard indicators from available data
Repurpose existing data and systems as necessary to respond to requests
Perinatal: Primary data support provider to Perinatal Program Council
Developed data mining and reporting in consultation with clinicians
Home and Community Care: Provided data support as requested
Designed and implemented data collection/collation tools for
Provided Excel training and support
Building Excel tools to increase productivity
Teaching basic/intermediate Excel use to coworkers
Developed software applications to improve productivity
Developed software applications to calculate healthcare metrics
In-house calculation of ACSC and HSMR
NHA Representative on Provincial Modelling Group
2009 Independent study: Lean Enterprise Concordia University
2009 Master of Engineering (Industrial) Concordia University
2005 Bachelor of Engineering (Mechanical) McGill University
Focus: Production Systems, Operations Research
Double Minor: Management and Arts