Sales Associate at Hollister Co. (2024-10 – Present)
Provided exceptional customer service and maintained store organization
- Provided exceptional customer service by assisting customers with product selections and answering questions
- Maintained store organization by restocking merchandise, ensuring shelves were well-stocked and displays were visually appealing
- Processed sales transactions accurately using the point-of-sale (POS) system and handled cash, credit, exchanges, and returns
- Supported store promotions and marketing by setting up visual displays and participating in sales events
- Monitored inventory levels and communicated product needs to management to ensure timely restocking
Health And Safety Coordinator at Smith & Long LTD (2024-09 – 2025-01)
Managed employee certifications and company vehicle documentation
- Notified employees regarding outstanding certification documents
- Updated and ensured the completion of critical employee certifications
- Created an Excel spreadsheet to track employee submissions of required certifications
- Developed an Excel spreadsheet to organize company vehicles by brand, model, license plate, and VIN number
- Organized and prepared envelopes containing license plate registrations and vehicle ownership documents
Soccer Coach at North York Hearts Soccer Club (2024-06 – 2024-09)
Designed drills and coached players on skill development, teamwork, and sportsmanship
- Designed drills and exercises to develop players' skills
- Focused on both individual and team development, including fitness, teamwork, and sportsmanship
- Gave players constructive criticism to improve their performance
- Make strategic decisions about formations, positioning, and game tactics
- Kept the team motivated, handled pregame and halftime talks, and encouraged players during matches
- Created a supportive, fun, and inclusive atmosphere for all players
File Organizer at Dr. Helen Chiu Pediatric Dentist (2023-11 – 2024-06)
Organized thousands of unorganized patient files efficiently
- Worked efficiently in filing thousands of unorganized files in a quick manner
- Proficiently traversed through hundreds of files every shift
- Organized files based on birth date and last name
- Calculated customer expiration date based on birth date
Bubble Tea Barista at Real Fruit Bubble Tea (2023-06 – 2023-09)
Prepared bubble tea drinks and managed customer transactions
- Warmly welcomed guests, took their orders, prepared them, and made sure the drinks arrived on time
- Maintained cleanliness of the workspace, including the preparation area, equipment, and customer seating areas
- Handled cash transactions, operated the POS system, and calculated profit and revenue at the end of each shift
- Collaborated with team members to restock supplies, including tapioca pearls, toppings, flavored powders, and ice
- Efficiently prepared important ingredients, such as cutting and organizing fruits and cooking liquid sugar
