Mayada Naji

PMP® Certified Project Manager with 10+ years of experience leading large-scale IT programs and projects across Supply Chain, Distribution, Logistics and Transportation. Proven success delivering complex, cross-functional initiatives on time and within budget, with 5 years of experience supporting large North American airport operations, business transformation and contract logistics. Experienced in leading project teams, managing stakeholders and vendors, overseeing budgets and schedules, mitigating risks, and delivering technology and process improvements that drive operational efficiency and business value.

Project Manager Consultant at Greater Toronto Airports Authority (2023-09 – 2026-02)

• Partner closely with business, operational leaders and vendors to deliver projects focused on modernizing legacy systems and enabling business transformation across airport operations, with responsibility for project financial management, budget oversight, and resource allocation.
• Led the Fire department system upgrade to "First Due" solution implementation, replacing a legacy records management system and delivering CAD integration, business readiness, organizational change management (OCM), training, testing, and operational go-live, while managing budgets, vendor costs, and cross-team resource allocation.
• Managed the Apron Manager upgrade, aligning business requirements and technical delivery while controlling costs and optimizing resource utilization.
• Delivered a Message Broker (MB) upgrade, overseeing financial tracking, vendor engagement, and resource deployment to improve system reliability and integration across platforms.
• Supported the Passenger initiative system upgrade, managing scope, timelines, budgets, and resource dependencies to enhance passenger and operational outcomes.
• Provided executive-level governance, budget forecasting, cost tracking, variance reporting, and resource management; coordinated change orders, vendor contracts, and approvals with VMO to ensure alignment with approved funding and business priorities.

Project Manager Consultant / Scrum Master - Supply Chain IT & Sustainment Program at Canadian Tire Corporation (2019-11 – 2023-08)

• Taking the role of a scrum master/PM delivering multiple projects withing Supply Chain IT and sustainment programs.
• Delivered multiple projects across Supply Chain IT, managing resources, stakeholders, and budgets to achieve CBA benefits. Provided coaching and mentoring to other project managers on methodologies and best practices.
• AOM & Collaboration Upgrade: Upgraded legacy Order Management and Collaboration systems, including infrastructure and DB updates, and added business functionality to prevent over-planned truckloads, saving $448K in freight costs.
• Network Design Project: Supported CTR Future Network Transformation by deploying SKUs across multiple DC combinations, including a new 4th DC, optimizing transportation, handling costs, and replenishment accuracy.
• SendSuite Deployment: Rolled out SendSuite to four PartSource warehouses.

Project Manager at Greater Toronto Airports Authority (2017-05 – 2019-11)

• Led planning and WBS working sessions to gather requirements and develop detailed, integrated project schedules and delivery plans.
• Facilitated project governance activities including status meetings, milestone reviews, requirements sign-off sessions, design reviews, and implementation readiness reviews to ensure objectives were met.
• Managed project scope, schedules, deliverables, and budgets to drive successful outcomes and high client satisfaction.
• Monitored, forecasted, and controlled project costs; provided accurate financial reporting, estimates, and reconciliation of actuals.
• Identified and escalated risks and issues to senior leadership, recommending mitigation strategies to support informed decision-making.
• Established and led steering committees and stakeholder forums; delivered clear project, program, and portfolio reporting to executive audiences.
• Managed procurements and vendor engagements, including RFI/RFP/RFQ processes, contract reviews, and negotiations

Project Manager at Bayer Inc. (2015-03 – 2017-04)

• Worked with IT business partners at Bayer Inc. in delivering Samson4Canada project as part of Bayer Global SAP upgrade, provided consultant expertise and support to supply chain, procurement accounting & controlling and manufacturing during the lifecycle of the project.
• Created and consolidated detailed project plan for the SAP P2R upgrade project and maintained timelines with association with the global team from Germany
• Carry-out daily project work, motivating, coordinating, and facilitating status meeting and periodic reporting on project status and milestones aligning the local project plan with global master program plan.
• Managed local (Canada) IT project (ERP), planning and executing of fit for purpose testing and coordinated the workload between all involved business and IT work streams.

Project Manager at Loblaw Companies Limited Canada (2010-01 – 2013-12)

• Led cross-functional Business, IT, and Change Management teams to deploy a new WMS across 17 Canadian distribution centres, ensuring minimal operational disruption.
• Developed and executed a 14-week "cookie cutter" rollout plan for 6 DCs using SDLC methodology, including cutover strategy, integration, data conversion, and stakeholder engagement.
• Oversaw interfaces between WMS and other systems, ensuring seamless integration and functionality.
• Managed project charters tracked risks/issues and resolved roadblocks impacting timelines and delivery.
• Created and maintained a $4–6M WMS budget, providing forecasts for travel and resource allocation to senior management.
• Collaborated with SCM PMO to support end-to-end functionality across IPFR, JDA, TMS, and WMS
• Provided project consultation, training, and coaching to program and project managers, standardizing PMO methodologies, templates, and compliance processes.
• Implemented milestone tracking and resource time tracking systems, delivering projects on time and within budget.

Certificate in Project Management – Humber College (2010)

Course in Agile Practices In Project Management – University of Toronto (2017)

Course in Clarity Resource Management – Loblaw Ltd (2012)

Course in Effective Presentation Course – Loblaw Ltd. (2011)

Course in System Development lifecycle course (SDLC) – Loblaw Ltd. (2011)

B.Eng. in Architecture – University of Technology (1998)