Mbina Purity

Compassionate and dedicated Community Service Worker with experience supporting diverse populations, including newcomers, youth, seniors, and individuals facing housing, mental-health, or financial challenges. Skilled in client intake, needs assessment, crisis de-escalation, and connecting clients with appropriate community resources. Known for strong communication, cultural sensitivity, and the ability to build trust quickly.

Committed to empowering individuals and improving community well-being.

Community Service Worker - CAROLINA FOR KIBERA - Nairobi, Kenya

(2019-03 - 2022-09)

• Conducted client intake interviews, assessed needs, and developed individualized support plans.
• Connected clients with housing programs, food banks, employment services, and mental-health resources.
• Provided crisis support and de-escalation for clients experiencing emotional distress or unsafe situations.
• Maintained accurate case notes, progress reports, and documentation in accordance with agency standards.
• Facilitated workshops on life skills, community resources, and personal development.
• Collaborated with social workers, healthcare providers, and community partners to coordinate care.

Support Worker / Volunteer - SILANTOI - Toronto, ON

(2024-01)

• Assisted clients with daily living needs, appointment scheduling, and accessing community supports.
• Supported group programs for youth, seniors, or vulnerable adults.
• Helped organize community events, outreach activities, and resource drives.
• Built rapport with clients from diverse cultural and socioeconomic backgrounds.

Community Service Worker Diploma - Community Service - TAHA College (2026)