Megan Pierce

Experienced Dental Receptionist with a strong background supporting busy dental practices. Skilled in Dentrix and Dental Intelligence, treatment plan coordination, and dental insurance billing. Known for excellent patient communication, organization, and maintaining efficient front-office operations in fast-paced environments.

Dental Receptionist / Front Office Coordinator at Smile Montana Dental Center (2023-03 – 2025-11)

• Served as the primary front-desk contact, delivering professional and compassionate patient service
• Scheduled and managed patient appointments using Dentrix, maintaining efficient provider schedules and reducing no-shows
• Prepared, presented, and explained treatment plans, supporting increased case acceptance and patient trust
• Verified dental insurance benefits and processed insurance claims, billing, and reimbursements accurately
• Collected copays and outstanding balances while clearly explaining financial responsibilities to patients
• Coordinated closely with dentists, hygienists, and clinical staff to ensure smooth daily operations
• Maintained accurate patient records in compliance with HIPAA and office protocols

– Flathead High School (2023-06)