Megan Rehmeier
Second Shift Manager/Keyholder
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About
Dependable, hardworking professional with experience in dynamic, fast-paced environments. Skilled in multitasking, organization, adhering to job procedure, communication, and collaboration. Maintains an effective work environment by quickly adapting to work or customer/client needs.
Experience in inventory management, cash register operation, and customer service. A hardworking and passionate job seeker with strong organizational skills.
Experience
Second Shift Manager/Keyholder - Eclipse - Kelowna, BC
(2026 - 2026)
- Promoted customer satisfaction by addressing complaints and issuing refunds.
- Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently.
- Assigned employees to specific duties.
- Monitored employee performance and provided constructive feedback for improvement.
- Maintain knowledge of store products and services to make recommendations to customers.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Assisted customers with product selection, providing exceptional service experience.
Retail Sales Associate - Men’s Wearhouse - Charlotte, NC
(2025 - 2025)
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Retail Sales Associate - Wit's End - Highlands, NC
(2023 - 2023)
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Retail Sales Associate/Keyholder - J.McLaughlin - Highlands, NC
(2022 - 2022)
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Informed customers of current store promotions to encourage additional sales purchases.
- Folded and arranged merchandise in attractive displays to drive sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Opened and closed store independently and prepared nightly bank drop for manager.
Cashier - Main Street Gifts - Highlands, NC
(2022 - 2022)
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Professional Pet Sitter - Pampered Paws Pet-sitting - Charlotte, NC
(2024 - 2025)
Catering Staff Member - Best Impressions Catering - Charlotte, NC
(2023 - 2024)
Spa Attendant - Old Edwards Inn And Spa - Highlands, NC
(2021 - 2021)
Kennel Worker - Mountain Dog Spa - Cashiers, NC
(2020 - 2021)
Cashier - SweeTreats Craft Ice Cream - Highlands, NC
(2019 - 2019)
Museum Receptionist - Okanagan Heritage Museum
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Used sign in sheets and other check-in procedures to track visitors on premises.
- Performed light bookkeeping tasks such as entering data into accounting software programs or tracking expenses.
Book Sorter - Niteo
- Utilized excellent organizational skills to ensure efficient workflow while on the job.
- Exercised strong attention to detail when sorting books according to size, type and genre.
- Classified and cataloged items according to content and purpose.
Education
Bachelor of Arts - English Candidate - University of North Carolina At Charlotte (2025-05)
High School Diploma - Highlands School (2021-05)
