Mehrab Hossain

Developed strong written and verbal communication skills supporting staff and patrons across the university community — directly applicable to authoring security awareness content and documentation for the Information Security website. Maintained accurate records and supported data management workflows, demonstrating attention to detail and organizational skills essential for documenting security procedures and incident response processes. Worked independently and collaboratively within a team environment, adapting to varying priorities and contributing to process improvements.

Student Assistant - University of Regina — Dr. John Archer Library - Regina, SK

(2024-09)

• Developed strong written and verbal communication skills supporting staff and patrons across the university community — directly applicable to authoring security awareness content and documentation for the Information Security website.
• Maintained accurate records and supported data management workflows, demonstrating attention to detail and organizational skills essential for documenting security procedures and incident response processes.
• Worked independently and collaboratively within a team environment, adapting to varying priorities and contributing to process improvements.

Assistant IT Support - Maroon Inc. - Dhaka, Bangladesh

(2022-01 - 2022-12)

• Monitored and responded to 50+ monthly IT issues including hardware, software, and network problems, reducing team downtime by 20% — directly analogous to daily security alert monitoring and incident response.
• Assisted with network and system maintenance, applying IT infrastructure knowledge to ensure secure and consistent operations across the organization.
• Documented technical procedures and supported staff training on IT tools and best practices, building experience in authoring technical content for non-technical audiences.
• Collaborated with IT staff to implement security and efficiency improvements, increasing team productivity by 15%.

Bachelor of Science - Computer Science - University of Regina (2023-01)