Mehzabeen Alam

Detail-oriented graduate with a BSc in Forensic Biology and over a year of experience as a Store Associate at Winners. Skilled in working efficiently in fast-paced environments, maintaining accuracy under pressure, and adapting to evolving tasks. Demonstrates strong organizational abilities, attention to detail, and a commitment to quality service while collaborating effectively within a team. 

Laboratory Technician- Environmental Sep 2024 – Jan 2025

SGS Canada Inc., Lakefield, ON

• Maintained consistent sample handling quality to ensure accurate ICP-MS analysis preparation.
• Logged and managed samples systematically using the Laboratory Information Management System (LIMS).
• Performed equipment calibration and setup prior to analysis while maintaining comprehensive calibration records.
• Prepared chemical standards and reagents for testing procedures.
• Followed SOPs, tracked turnaround time (TAT) requests, and maintained quality standards- promptly reporting any discrepancies to supervisors.
• Organized and maintained sample storage to ensure easy access for retrieval, disposal, or client returns.

Winners & HomeSense, Peterborough, ON

• Increased sales and customer engagement by promoting loyalty programs and upselling products.
• Collaborated effectively with team members to meet store goals and enhance overall customer satisfaction.
• Assisted in training new employees as a fitting associate, fostering a team-oriented environment.

Tim Hortons, 81 Hunter St E, Peterborough, ON

• Delivered outstanding customer service in a fast-paced setting, handling customer orders and inquiries efficiently.
• Collaborated effectively with team members to ensure smooth operations.

Bachelor of Science in Forensic Biology Sept 2020 – June 2024

Trent University, Peterborough, ON

Relevant coursework: Molecular biology, Histology, Human Anatomy and Physiology, Genetics, Cell Biology, Entomology, Biochemistry, Organic Chemistry, CSI

• In-Course Scholarships 2020 - 2024
• Dean’s Honor Roll 2020 – 2021