Mei-Yi Chan

Promotes sales of the cosmetic products; provides information on new or existing products and services; demonstrations (i.e., make-up applications, skin care consultations, and fragrance demonstrations) Build the client base through establishing and maintaining strong customer relationships, following up on satisfaction with purchases, and notifying customers of upcoming events/promotions Support inventory and merchandising and ensure a clean, organized, and welcoming environment.

Fragrance & Beauty Demonstrator at Givenchy, Shiseido, Clé de Peau, Roots, Mugler, Michel Germain, Neutrogena (2003-11 – Present)

• Promotes sales of the cosmetic products; provides information on new or existing products and services; demonstrations (i.e., make-up applications, skin care consultations, and fragrance demonstrations)
• Build the client base through establishing and maintaining strong customer relationships, following up on satisfaction with purchases, and notifying customers of upcoming events/promotions
• Support inventory and merchandising and ensure a clean, organized, and welcoming environment.

Beauty Specialist at Shoppers Drug Mart (2008-08 – 2009-03)

• Promotes sales of beauty products
• Maximizes sales and awareness of promotional programs
• Promotes sales through encouraging customers to participate in the PC Optimum program
• Demonstrated expertise in skincare application techniques, enhancing customer satisfaction through effective service delivery.

Beauty Specialist at Shoppers Drug Mart (2023-12 – 2024-07)

• Promotes sales of beauty products
• Maximizes sales and awareness of promotional programs
• Promotes sales through encouraging customers to participate in the PC Optimum program
• Demonstrated expertise in skincare application techniques, enhancing customer satisfaction through effective service delivery.

Counter Manager at Shiseido, Elizabeth Arden, Lise Watier, Hudson's Bay (2022-03 – 2023-07)

• Promotes sales of beauty products; provides information on new or existing products and services; conducts demonstrations
• Assist in the execution of special events, seasonal gift with purchase, and holiday programs
• Open the Neo Bay Mastercard for every shift

Counter Manager at Shiseido, Elizabeth Arden, Lise Watier, Hudson's Bay (2014-11 – 2018-04)

• Promotes sales of beauty products; provides information on new or existing products and services; conducts demonstrations
• Assist in the execution of special events, seasonal gift with purchase, and holiday programs
• Open the Neo Bay Mastercard for every shift

Counter Manager at Clarins, Nordstrom (2018-12 – 2020-09)

• Promotes sales of the cosmetic products; provides information on new or existing products and services; and demonstrates (i.e., make-up applications, skin care consultations, and fragrance demonstrations)
• Offer one-on-one expert consultation and beauty advice to clients
• Actively promote and book appointments for in-store events

Beauty Advisor at Shiseido, Sears-Rideau Centre (2005-09 – 2006-05)

• Consult with clients, perform makeup demonstrations, and provide skin care consultations.
• Sell makeup and cleansing products, and provide information and advice on cosmetic application.
• Assist in the execution of special events, seasonal gift with purchase, and holiday programs

Sales Associate at Taing Jewellers (2004-09 – 2006-08)

• Operate cash register, process money, and credit/debit card payments
• Suggestive selling, problem-solving, decision-making
• Set up the display of merchandise in the display cases

Product Demonstrator & Merchandiser at Direct Branding Force (DBF), Retail Track, In The Know, SDI Marketing, Mosaic, Kognitive Sales Solutions, Crossmark (2008-09 – 2011-12)

• Direct Branding Force (DBF) - Product Demonstrator
• Retail Track - Mystery Shopper
• In The Know—Mystery Shopper
• SDI Marketing - In-store credit card (PC Financial)
• Mosaic—Sales Representative (Promoter of all HP products & services)

Cosmetics Clerk & Cashier at Real Canadian Super Store, Giant Tiger (2006 – 2007)

• Real Canadian Super Store - Cosmetics Clerk
• Giant Tiger - Cashier

Advanced Aesthetics Diploma & Cosmetician Diploma in Hairstyling, Aesthetics, and Beauty – Ottawa Academy School of Hairstyling, Aesthetics, and Beauty (2004-09 – 2005-06)

Three-Year Business Administration Diploma in Human Resources Management – Algonquin College (1986-01 – 1989-04)

Grade 12 Diploma – C. W. Jeffery's Secondary School (1984-09 – 1985-12)