Mekeda Shaw

Managed front desk operations, ensuring smooth patient check-in and appointment scheduling. Assisted patients with inquiries, enhancing overall experience and satisfaction. Maintained accurate patient records using dental practice management software.

Dental Receptionist/Assistant at DENTISTRY ON LIVERPOOL (2025-10 – 2026-04)

• Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
• Assisted patients with inquiries, enhancing overall experience and satisfaction.
• Maintained accurate patient records using dental practice management software.
• Coordinated communication between dental staff and patients for seamless service delivery.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained clean and welcoming reception area, contributing to positive first impression for visitors.

Dental Assistant at Durham kids dentistry (2024-08 – 2025-04)

• Patient Preparation: Seat patients, prepare the treatment area, and provide comfort before examinations and procedures.
• Instrument Management: Sterilize, prepare, and pass instruments to the dentist during procedures.
• Intra-Oral Assisting: Assist the dentist directly during dental treatment.
• X-ray Procedures: Expose, process, and mount radiographs (X-rays).
• Oral Hygiene & Treatments: Polish teeth, apply topical anesthetics, fluoride.
• Impressions & Models: Take preliminary impressions for diagnostic casts and perform simple lab procedures like pouring models

Dental Assistant at Bowmanville Dental (2024-03 – 2024-06)

• Prepare patients for dental examination and assist the dentist during examinations and dental treatments
• Sterilize and maintain instruments and equipment
• Prepare dental instruments, fillings, compounds and various dental materials
• Take and develop X-rays
• Polish teeth and clinical crowns and apply fluoride
• Take preliminary impressions for diagnostic casts

Dental assistant / Floater at Atlantis kids dentistry (2023-01 – 2023-07)

• Oral Sedation, and Nitrous Sedation chairside procedures
• Sterilized instruments, disinfected the materials and chairs
• Updated medical history and summarized reason for seeing dentist
• Set up trays
• Seated patients
• Took x-rays

Dental Assistant at Sunrise Kids Dental (2020-01 – 2022-07)

• Assisted in General Anesthetic, Oral Sedation, and Nitrous Sedation chairside procedures
• Sterilized instruments, disinfected the materials and chairs
• Updated medical history and summarized reason for seeing dentist
• Set up trays
• Seated patients
• Took x-rays
• Charted dental treatment

Dental Assistant (Student Placement) at Sunrise Kids Dental (2019-08 – 2019-10)

• Assisted in chairside procedure
• Sterilized instruments, disinfected the materials and chairs
• Updated medical history and summarized reason for seeing dentist
• Set up trays
• Seated patients
• Took x-rays

Intra Oral Dental Assistant at Medix College (2019-08 – 2019-08)

• Update medical history of patients
• Take and record vital signs
• Take preliminary registration impressions
• Provide coronal polishes
• Give fluoride application

Intra Oral Dental Assistant (2019-07 – 2019-07)

• Assisted Chairside with the Dental students during UWO/U of Dental Clinics
• Mixed Temp-Bond, IRM, Calcium hydroxide
• Effectively followed infection control protocol
• Assisted in endodontic procedures, extractions, composite resin restorations
• Mixed polyvinyl siloxane for impressions
• Light cured restorations

Diploma – Medix College of Healthcare (2019-09)