Mel Doucette

MelanieDoucette holding a high school and college diploma with over 18 years of customer service experience, I am looking to join your team. Dynamic and organized, I stand out for my team spirit and my ability to take initiative. Thanks to my analytical mindset and my commitment to quality work, I ensure the consistency of operations.

Experienced, with a proven track record of prioritizing customer needs and team cohesion for effective, results-driven management in a fair and harmonious work environment. Strong ability to analyze organizational processes in order to achieve objectives. I have acquired a solid theoretical foundation in Payroll Concepts that I may wish to apply in your environment.

Self-sufficient, I demonstrate a strong sense of initiative and a high capacity to acquire new knowledge. My in-depth expertise allows me to carry out all tasks entrusted to me with professionalism.

Office Clerk - Magasin Coop IGA De Maria - Maria, Service À La Clientèle

(2025-01 - 2025-09)

• Draft, revise, and format documentation in accordance with current standards.
• Sort, classify, and archive files in a streamlined manner to facilitate their administration.
• Report on activities to management and on the progress of assigned files.
• Follow up on files by carrying out necessary reminders.
• Respond to emails received at the general address or forward them to the relevant departments.
• Receive and verify files before forwarding them to the relevant department.
• Type and format pre-established correspondence and track outgoing mail.
• Manage inventory and identify supply needs in order to place orders.

Assistant Manager - Dixie Lee Restaurant Familiale & Take Out - Carleton-sur-Mer, QC

(2020-03 - 2024-07)

• Improve performance by implementing new processes.
• Supervise a team of 13 people.
• Handle key administrative tasks.

High School Diploma

College Diploma