Melika Pourghorbany

Operations and logistics professional with over 10 years of experience across international transportation, supply chain coordination, import/export operations, inventory control, and commercial management. Skilled in coordinating multimodal shipments, negotiating freight and supplier contracts, managing customer and vendor relationships, and resolving delivery disruptions across Europe, Asia, the Middle East, and CIS markets. In Canada, expanded into full operations leadership, managing P&L, budgets, inventory, compliance, health and safety, recruitment, and team performance.

Holds an MBA in Global Business from Université Laval. Trilingual in English, French, and Farsi.

Business Consultant at Chem Global FZE (2026-08 – Present)

• Advise on procurement, sourcing, distribution setup, vendor identification, and market-entry requirements for GCC and CIS markets.
• Coordinate commercial and regulatory requirements across suppliers, partners, and client stakeholders.

Store Manager at Hugo Boss (2023-05 – 2026-07)

• Lead daily business operations, team performance, inventory control, financial execution, compliance, and customer experience for a luxury retail location.
• Manage P&L, budgeting, operational expenses, inventory accuracy, replenishment, and loss-prevention priorities.
• Recruit, onboard, train, coach, and develop employees while managing performance expectations and improvement plans.
• Monitor business KPIs, identify performance gaps, and implement action plans supporting revenue, conversion, productivity, and customer retention.
• Coordinate workforce planning, scheduling, operational priorities, and cross-functional communication.
• Maintain compliance with company policies, standard operating procedures, employment requirements, and health and safety standards.

Logistics Technician – Asset Management at Microsoft (2023-03 – 2023-04)

• Supported data-centre logistics, IT asset management, inventory accuracy, equipment receiving, deployment preparation, and reverse-logistics activities.
• Managed and maintained accurate records for data-centre hardware and IT inventory.
• Initiated and monitored GDCO inventory tasks, investigated system discrepancies, and supported corrective actions.
• Coordinated reverse-logistics activities, including equipment returns, surplus-material handling, and asset archiving.

Head of Sales and Marketing at Helvetic Commodity Trading LLC (2020-02 – 2022-12)

• Managed regional commercial activities, international customer accounts, supplier relationships, sales forecasting, and cross-functional logistics for petrochemical raw materials across Europe, Asia, the Middle East, and CIS markets.
• Coordinated purchasing and shipment activities involving suppliers in Greece, Saudi Arabia, Russia, and Malaysia.
• Negotiated commercial, purchasing, and shipment terms with customers and suppliers.
• Prepared sales forecasts and supported resource allocation based on customer demand, market conditions, and organizational targets.
• Monitored transportation, container-freight-station delivery, dispatch activities, and proof-of-delivery documentation for payment processing.
• Conducted petrochemical market research using ICIS and translated findings into commercial and operational decisions.

Senior Sales Executive at Persian Gulf Polymer Pooya Tejarat Novin Co. (2019-08 – 2020-04)

• Managed international sales and logistics activities for virgin and recycled polymer raw materials across Europe, Asia, Africa, Latin America, and CIS markets.
• Coordinated sales forecasting and operational planning based on monthly tenders, customer demand, and logistics capacity.

Senior Sales Executive at Tejarat Sabz Mana (2018-03 – 2019-01)

• Managed domestic and international trade operations and coordinated related commercial activities.
• Conducted market research and competitive analysis to identify prospective customers, markets, and business opportunities.

Head of Multimodal Logistics and Warehouse Traffic Management at Entekhab Industrial Group (Haier, SNOWA, DAEWOO, BOST) (2016-12 – 2018-03)

• Led multimodal logistics, warehouse traffic, inventory coordination, and import/export operations for raw materials and finished products supporting a large industrial manufacturing group.
• Negotiated freight quotations with transportation providers to balance service, cost, and delivery requirements; ensured documentation followed applicable Incoterms requirements.
• Investigated root causes of logistics disruptions, including shipping-line constraints and transportation strikes, and implemented corrective actions to reduce financial loss and customer dissatisfaction.

Senior Polymer Executive at Azaran International Group (2016 – 2016)

Coordinated first GPPS exports to Turkey, Korea, China, and CIS markets.

Head of Logistics and Container Management at TOPCO (JAM's Petrochemical Trading Company) (2015 – 2016)

International logistics, customs coordination, and container operations.

Senior Executive, Petrochemical Division at BAYEGAN Dış Tic. A.Ş. (Ramblers) (2013 – 2015)

International trade and export coordination for petrochemical products (HDPE, LDPE, LLDPE) across Europe, the Middle East, and CIS markets.

English Teacher at DLC (2004 – 2015)

Private Tutor – English, Maths, Physics at Private (2010 – 2017)

Master of Business Administration (MBA) in Global Business – Université Laval

Bachelor of Applied Science (BASc) in Electrical and Electronics Engineering – Eyvanakey University