Melissa Brisbois

I am currently attending college for an Addiction and Mental Health Worker. I graduate in Dec 2025 .

I am continuing my education at Athabasca University after graduation to obtain my Bachelors degree in Psychology

Independent Consultant - Scentsy 02/2019 to Present

• Fostered strong relationships with clients through consistent communication and collaboration
• Handled confidential customer, business and operational information
• Managed multiple projects concurrently, ensuring timely delivery and high quality results 
• Gathered, Organized and input information into digital database

Customer Service - 11/2001-07/2011

• Managed high stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests with for products, services and company information within the proper channels and protocols.

OSSD - Lifelong Learning Center - Cornwall, Ontario - 2000

Addiction and Mental Health Worker - Expected Dec 2025

Cpr/First Aid/ AED - 2025-2027