Pharmacy Assistant at Capreol Rx (2026 – Present)
Pharmacy Assistant at Shopper's Drug Mart (2025 – Present)
Pharmacy Assistant at Janzen's Pharmacy (2022 – 2023)
- Creating a positive customer experience, quick problem solving, and attention to detail.
- Creating customer profiles, obtaining demographics, history, medical needs, past pharmacy profiles, and insurance information.
- Accurate and efficient data entry of incoming prescriptions, notes, forms, requests, and communications with medical professionals when required.
- Processing all insurance claims and troubleshooting when required.
- Filling of prescriptions and dispills, safe handling of controlled substances including Methadone and Suboxone.
- Inventory management including ordering, receiving, and accurate documentation.
Pharmacy Assistant at Shopper's Drug Mart (2021 – 2022)
Medical Receptionist/Office Runner at Family Medicine (2015 – 2019)
Dr. Tara Baldisera, Dr. Sheena Thakrar, Dr. Stephanie Giroux, and Dr. Emily Notman
- Creating patient profiles, obtaining demographics, history, medical needs, past medical profiles, and insurance information.
- Answering phones, booking appointments and procedures, following up with the patients and on results.
- Positive and compassionate handling of difficult situations while comforting patients.
- Some MOH/OHIP billing tasks with guidance. All billing within the chiropractic practice such as extended-health and auto insurance, creating invoices and consulting with law firms.
- Performing routine assessments prior to patient seeing the physician such as vitals, measurements, eye exams, specimen collection, and testing, and drawing up immunizations. Assisting in initial assessment and procedures within concussion clinic.
- Setting up surgical tray for minor in office procedures, cleaning and sterilizing of the exam room and equipment afterwards with use of the auto-clave.
- Training on safe handling immunizations in collaboration with Sudbury District HU.
Medical Receptionist/Office Runner at Chiropractic Specialty and Sudbury Sports Exercise Medicine/Concussion Clinic (2015 – 2019)
Dr. Jairus Quesnele, DC FCCS(C) APP, Dr. Tara Baldisera, and Shannon Kenrick Rochon NP
Personal Support Worker at Glenhill Strathaven (LTC) (2014 – 2015)
- Assisting residents with ADLs such as bathing, continence, dressing, eating, mobility, etc.
- Assisting in total care transfers using ceiling and floor lifts.
- Behavioural respite including metal illness, Alzheimer's disease, and dementia using GPA approach.
- Detailed and accurate charting and assessing care plans.
- Providing a safe and positive environment for each and every resident.
- Providing a positive attitude within the team on shift.
Personal Support Worker at Extendicare York (2011 – 2014)
Personal Support Worker at Bayshore Home Health (2010 – 2011)
