Melissa Stark

Versatile operation and purchasing professional with 20+ years of experience across retail, warehouse, and administrative environments. Strong background in vendor relations, inventory control, merchandising execution, and procurement processes. Known for reliability, organization, clear communication, and the ability to adapt quickly to shifting priorities. Skilled at managing purchasing workflows, coordinating cross functional teams, and maintaining accuracy in fast-paced environments.

MET Team Associate - The Home Depot (MET) - Victoria, BC

(2025-03)

• Execute merchandising resets, planogram updates, and seasonal transitions across multiple departments
• Ensure accurate product placement, signage, and pricing integrity
• Maintain organized, safe bays aligned with corporate standards
• Collaborate with MET leadership, store management, and vendors to complete projects efficiently
• Support customers on the floor with product location and basic product knowledge

Retail Operations Coordinator - IDA Pharmacy (Multiple Locations) - Victoria, BC

(2019-11 - 2025-03)

• Manage supplier relationships to ensure quality goods, timely deliveries, and compliance with terms
• Oversee purchase orders and purchasing workflows, including documentation and receiving
• Establish and evaluate new vendors and product lines
• Maintain inventory accuracy and stock levels across multiple store locations

Assistant Front Store Manager - IDA Pharmacy Shelbourne - Victoria, BC

(2017-12 - 2025-03)

• Maintain payroll records, scheduling, and timekeeping
• Oversee cash control standards, weekly deposits, and financial documentation
• Manage filing systems, correspondence, and reporting
• Support daily store operations with a focus on accuracy, organization, and customer service

Merchandiser / Shipping & Receiving - IDA Pharmacy Fairfield - Victoria, BC

(2015-12 - 2017-12)

• Coordinate shipping instructions and routing
• Verify shipment accuracy against manifests and invoices
• Respond to customer and shipper inquiries
• Develop SOPs for receiving, handling, storing, and shipping materials

Key Holder / Shipping & Receiving - Mark's - Victoria, BC

(2013-08 - 2015-12)

• Resolve customer concerns and support daily retail operations
• Maintain records of goods ordered and received
• Manage daily cash, debit and credit transactions and balance tills
• Assist with merchandising and store presentation

Salon Coordinator - Gorgias Salon & Spa - Ajax, ON

(2010-03 - 2013-08)

• Plan advertising initiatives, manage sales team performance, and monitor customer service quality
• Maintain pricing policies, scheduling, and employee time records

Merchandiser / Shipping & Receiving (Seasonal) - Royal Doulton - Toronto, ON

(2007-03 - 2010-04)

• Record shipment data, rotate displays, and develop merchandising concepts for seasonal promotions

Personal Assistant - Harrison Mailing Limited - Pickering, ON

(2008-02 - 2009-04)

• Provide administrative support including proofreading, data entry, financial documentation, and customer inquiry resolution

Receptionist - Youthlink - Toronto, ON

(2007-03 - 2008-03)

• Manage switchboard operations, greet visitors, schedule appointments, and maintain records