Melissa Wambolt

18+ years of experience in customer service. 10+ years of experience in retail sales and merchandising. Known for my hard work ethic and exceptional people skills.

self-employed cleaner at Melissa's Cleaning (2022-01 – Present)

Self-employed cleaning business providing residential and commercial cleaning services

• residential and commercial cleaning (auto repair shops, doctor's office, Airbnb)
• vacuuming, mopping, disinfecting high-traffic areas
• strong time management and organization

Assistant Manager/Sales Associate at Suzy Shier (2008-01 – 2013-12)

Retail management and sales role responsible for team leadership and sales operations

• worked as a team to ensure sales goals and productivity achieved
• promoted the perks of joining the store's loyalty program
• merchandising standards met to maximize sales
• greeted and assisted customers with their shopping needs
• trained and coached employees
• assisted store manager with recruiting process

Assistant Manager/Sales Associate at Suzy Shier (2021-01 – 2022-12)

Return engagement as retail management and sales associate

• worked as a team to ensure sales goals and productivity achieved
• promoted the perks of joining the store's loyalty program
• merchandising standards met to maximize sales
• greeted and assisted customers with their shopping needs
• trained and coached employees
• assisted store manager with recruiting process

Visual Merchandising Manager at Forever 21 (2013-01 – 2016-12)

Visual merchandising leadership role managing sales floor displays and inventory

• planned and executed daily/weekly departmental tasks, as well as seasonal changeovers
• ensured products strategically placed on the sales floor, and overstock properly stored in stockroom
• coordinated with the visual merchandising, sales, and stock teams to manage sales floor and stock rooms efficiently
• trained and coached staff on sales and merchandising

Diploma in Visual Merchandising Arts – Sheridan College (2009-01 – 2011-12)

Ontario Secondary School Diploma – Glendale Secondary School (2004-01 – 2008-12)