Messan Serge Otchotcho

Motivated and reliable professional with solid experience in team supervision, daily operations management, and customer service. Able to effectively assist the team leader in coordinating staff, planning tasks, and maintaining quality and cleanliness standards. Recognized for team spirit, rigor, punctuality, and the ability to work in a fast-paced and dynamic environment. Results-oriented, I aim to actively contribute to customer satisfaction and the efficiency of in-store operations.

Food Service Attendant - Tim Hortons

(2025-12)

• Provide important visual cues to guests in order to make a good first impression
• Comply with all restaurant policies, procedures, and standards
• Work in accordance with occupational health and safety legislation

Team Leader - Mc Donald's

(2023-07 - 2025-08)

• Perform product cooking
• Carry out food preparation
• Serve food and beverages
• Counter service
• Ensure compliance with food hygiene standards

Freelance Graphic Designer - Ecf Media

(2019-04 - 2023-07)

• Creation of advertising visuals, posters, logos, and digital content for various clients
• Full project management: from client brief to final delivery
• Development of social media communication strategies and digital advertising campaigns
• Proficiency in Adobe Photoshop, Illustrator, Canva, Capcut

Baccalaureate Series D - Complexe scolaire privé payarama (2016 - 2017) Lomé, Togo

Self-taught training in graphic design and digital marketing - Graphic design and digital marketing

Self-taught training in Computer-Assisted Music - Computer-Assisted Music