Professional Experience La Biscuitery. Montreal Kitchen Helper- Packaging Clerk June 2023
- Support the production team in the cleaning tasks : washing and cleaning of the Workshop, equipment, dishwashing, and general cleaning.
- Make deliveries to points of sales
- Support the shipping and receiving of packaging or raw material.
Allianz Investment |Finance and Commerce Customer Service Representative 2021-2022
- Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
- Providing proactive customer outreach
- Collecting and analyzing customer feedback
- Tracking customer service KPIs and metrics
Vinif Global Consult | Supply Service USA. Telemarketer
2019-2020
- Responsible for creating and communicating a favorable public image.
- Responsible for convincing mainly clients in the United State of America by giving them the best supply services for their utility.
- Cross communication and team leadership.
Skills
- Hard worker and ability to multitask
- Ability to work well under pressure
- Self-motivated and problem solver
- Fast-learner, team player, and creative thinker
- People management and organizational skills
- Active listener, empathetic, and adaptable
- Willingness to learn, negotiator, and attention to detail
- Excellent written, verbal communication, and interpersonal skills
PROFESSIONAL CERTIFICATIONS
- Certification in Business Etiquette and Professionalism
- Certificate in Effective Communication Skills
- Certificate in Business Communication and Team Management
Referrences
Available on request
