Michael Mengistu

Experienced hospitality professional with a background in high-volume, upscale dining environments. Skilled in guest service, menu knowledge, wine pairing, and maintaining a polished dining experience. Known for strong interpersonal skills, efficiency under pressure, and the ability to create a welcoming atmosphere for guests.

SERVER at PIANO PIANO MT.PLEASANT (2022-01 – 2024-01)

• Provided attentive and personalized service in a fast-paced Italian restaurant.
• Guided guests through menu selections, including food and wine pairings.
• Managed multiple tables while maintaining high service standards.
• Collaborated with kitchen and bar staff to ensure smooth service flow.

SERVER at TERRONI (2019-01 – 2022-01)

• Delivered high-quality service in a busy, well-known Toronto restaurant.
• Developed strong knowledge of Italian cuisine, wine, and daily specials.
• Handled high table turnover while maintaining a positive guest experience.
• Built rapport with regular guests and contributed to repeat business.

BARBACK at SOHO HOUSE (2018-01 – 2019-01)

• Supported bartenders in a high-end members club environment.
• Prepared bar stations, restocked supplies, and maintained cleanliness.
• Assisted with cocktail preparation and ensured efficient bar operations during peak hours.
• Worked closely with bar team to maintain fast and professional service.

OCAD University