New Car Sales Manager - Bennett Chevrolet Cadillac Buick GMC - Cambridge, ON
(2026-02 - 2026-09)
Led sales team performance, reinforcing dealership processes and customer engagement standards.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Monitored CRM activity to improve lead follow-up and appointment-setting consistency.
- Evaluated inventory mix and pricing strategy to support competitive vehicle merchandising.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated deal structures to protect margin while meeting customer expectations.
New and Used Car Sales Manager - Stratford Nissan - Stratford, ON
(2024-08 - 2026-02)
- Supervised inventory acquisition pricing with VAuto and monitored inventory aging to ensure competitive market positioning.
- Delivered hands-on mentorship to new sales staff through comprehensive training on company processes and sales best practices.
- Coordinated pre-owned vehicle repairs and maintenance, verifying vehicle condition met quality standards before customer offering for sale.
- Managed negotiation of competitive customer deals to support sustainable margin performance and customer satisfaction.
New and Used Car Sales Manager - Greg Vann Nissan - Cambridge, ON
(2022-02 - 2024-08)
- Monitored inventory levels and managed stock flow to achieve optimal turnover rate and profitability.
- Conducted regular appraisal of pre-owned vehicles to ensure accurate pricing aligned with market value and vehicle condition.
- Hired and trained salespeople, then monitored performance to ensure quota establishment and consistent sales goal tracking.
- Partnered with Finance Department to secure customer financing options and close sales efficiently.
Territory Sales Manager - Otolane - Aurora, ON
(2020-01 - 2022-02)
- Developed and owned territory sales plans to expand market share and strengthen distributor relationships.
- Conducted Otolane platform training for customers to support successful adoption.
- Carried out vehicle capture activities per established requirements to support accurate documentation.
- Evaluated territory performance to identify growth opportunities and refine sales strategies to support revenue growth.
- Established long-term customer relationships by providing responsive service and maintaining consistent follow-up for ongoing support.
General Sales Manager - Kia of Newmarket - Newmarket, ON
(2016-09 - 2020-01)
- Established team goals, monitored daily performance metrics, and executed improvement strategies to support achievement of team objectives.
- Trained sales associates on product specifications, sales incentive programs, and selling techniques aligned with customer satisfaction goals.
- Handled customer relations issues to maintain client satisfaction and enable timely resolution.
- Coached and trained sales team through consistent coaching sessions to sustain strong performance.
- Maintained consistent sales-target achievement by closely tracking sales performance trends and modifying sales strategies as needed.
- Directed daily sales operations, aligning showroom activity with dealership targets and customer experience standards.
Used Car Assistant Manager - Barrie Honda - Barrie, ON
(2014-07 - 2016-09)
- Developed and maintained strong working relationships with staff to foster a positive work environment.
- Addressed and resolved customer complaints promptly to support customer satisfaction.
- Assisted customers in assessing needs and maintaining current knowledge of consumer preferences to support customer service continuity.
- Oversaw inventory levels to maintain stock availability and support cost reduction efforts through reduced overhead.
- Supported recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Sales Manager & Scion Brand Manager - Jackson's Toyota - Barrie, ON
(2013-10 - 2014-07)
- Verified deliveries readiness and ensured signed paperwork completion to support operational processing.
- Approved and managed deals for sales consultants to support sales operations.
- Resolved customer complaints professionally, delivering friendly and courteous service.
- Managed event organization and planning to promote scion brand awareness.
- Led team performance enhancement through comprehensive training sessions focused on product knowledge and sales techniques.
