Michael Vance

Experienced operations and team leader with a strong background in food retail, inventory management, receiving, staff supervision, customer service, and day-to-day operations. Proven ability to lead teams, organize workloads, maintain standards, solve operational problems, and work effectively in fast-paced environments. Experienced with La Fournée Dorée in Alexandria, as well as extensive leadership experience with Your Independent Grocer in Cornwall.

Known as a dependable, hands-on leader who understands the importance of productivity, quality, safety, teamwork, and meeting daily operational targets. Seeking to bring strong leadership, food-industry knowledge, and operational experience to a Production Supervisor role.

Natural Food / Health & Beauty Manager at YOUR INDEPENDENT GROCER (2019-11 – Present)

Progressed from Night Crew Clerk into department management, demonstrating strong leadership, reliability, operational knowledge, and the ability to take on increasing responsibility.

• Lead and support employees in daily department operations.
• Train, coach, and develop staff to maintain company standards and productivity.
• Plan daily workloads and prioritize tasks according to business needs.
• Receive incoming loads and ensure products are handled, organized, and stored properly.
• Maintain inventory levels and monitor product movement.
• Work across multiple departments, including grocery, dairy, and frozen foods.
• Maintain high standards for product quality, presentation, cleanliness, and organization.
• Identify operational problems and take practical steps to resolve them.
• Help reduce product loss, waste, and inventory discrepancies.
• Work effectively in a high-volume, time-sensitive environment.
• Communicate expectations clearly and hold team members accountable for completing assigned work.
• Support sales growth through effective merchandising, inventory management, and customer service.
• Demonstrate flexibility by supporting different areas of store operations when required.
• Started as a Night Crew Clerk and advanced into management responsibilities, demonstrating the ability to learn quickly, lead employees, and manage increasingly complex operational responsibilities.

Food Production / Bakery Operations Experience at LA FOURNÉE DORÉE

• Experience working within a professional bakery and food-production environment.
• Developed knowledge of production-focused workplace expectations and procedures.
• Worked effectively as part of a team in a fast-paced food environment.
• Understand the importance of consistency, quality, cleanliness, productivity, and meeting production requirements.
• Familiar with the demands of maintaining standards while working under time constraints.
• Experience that provides a strong foundation for a supervisory role within food manufacturing.

– Norman Johnson Alternative High School (1997)