Michelle Agustin

Detail-oriented communicator with experience in bookkeeping, transportation compliance reporting, content creation, and client service with strong ability to manage operations, produce clear content, and collaborate in fast-paced environments. Seeking to contribute to Insight's sales and client operations team by applying relationship management, organization, and customer support.

Accounting Technician Intern at S Kumar Accounting Services (2025-10 – 2025-10)

• Performed bookkeeping using QuickBooks Desktop
• Prepared and validated tax report using ProFile tax
• Assisted with Payroll and CNESST filings
• Supported transportation compliance (IFTA & IRP)

Kitchen Staff Team Lead at Place Kensington (2024-09 – Present)

• Improved workflow, saving 30 minutes per service hour
• Trained staff and coordinated operations
• Managed dietary requests and ensured accurate service

Hotel Staff at M Montreal (2024-06 – 2024-09)

• Delivered high-quality customer service in a fast-paced environment
• Adapted quickly to diverse client needs

Diploma in Computerized Financial Management – Vanier College

Bachelor of Science in Business Administration – Marketing Management – University of Santo Tomas