Manager Mental Health Department - Cambridge Memorial Hospital - Cambridge, Ontario
(2022-10 - 2025-04)
- Responsible for provision of patient services within clinical program.
- Managed scheduling and allocation of resources for efficient workflow.
- Assisted in policy development to ensure compliance with healthcare regulations.
- Facilitated communication between departments to improve patient care processes.
- Promoted a patient-focused environment through best evidence practices and quality improvement.
- Collaborated with Clinical Coordinator, Physicians, and other health care staff.
- Managed and reviewed financial performance of the program.
- Evaluated staff performance and provided constructive feedback.
- Provided leadership during times of change or crisis situations.
- Recruited and hired qualified candidates.
- Remained calm and professional in stressful circumstances.
Clinical Coordinator, Mental Health Program - Cambridge Memorial Hospital - Cambridge, Ontario
(2019-10 - 2022-10)
- Coordinated patient care among multidisciplinary teams.
- Provided clinical guidance and support.
- Facilitated communication between patients, families, and healthcare providers.
- Developed and implemented clinical protocols, policies, and procedures.
- Assessed staffing needs to ensure adequate coverage.
- Participated in recruitment and performance reviews.
- Partnered with nurse manager to raise practice standards.
Patient Flow Coordinator - Cambridge Memorial Hospital - Cambridge, Ontario
(2012-01 - 2019-10)
- Coordinated patient admissions and discharges to optimize hospital workflow.
- Implemented tracking systems for patient flow metrics.
- Collaborated with interdisciplinary teams to address care challenges.
- Facilitated problem-solving sessions to enhance efficiency.
- Responded quickly to unexpected changes in demand or supply.
- Monitored daily census data to assess staffing needs.
- Led bed management meetings to improve patient flow.
- Collaborated with other hospitals for repatriations and transfers.
Clinical Lead, Registered Nurse, Medicine Unit - Cambridge Memorial Hospital - Cambridge, Ontario
(2011-11 - 2012-01)
Registered Nurse, Medicine/Telemetry Unit - Cambridge Memorial Hospital - Cambridge, Ontario
(1999-02 - 2011-11)
