Miguelite Ambroise

I am an IT support Analyst.

I am an IT support Analyst With over five years of hands-on experience delivering Tier I and Tier II support in service desk environments, I possess a strong foundation in diagnosing and resolving a wide range of technical and procedural issues efficiently.

I am an IT support Analyst. I have my background in Technology of Information and Systems, I have completed the Cisco Certified Network Associate (CCNA) program and recently, I've earned a Google IT professional Certification and now I am preparing for the CompTIA A+ Certification.