Miki Giang

Caring social support worker with the ability to build trust and rapport with clients from diverse cultures. Highly adept at case planning and crisis management. Committed to achieving high-quality, cost-effective care for clients and families.

Program Coordinator at VinaCapital Foundation (2022-01 – 2024-09)

• Creating transnational campaigns and volunteers based the three main programs: national emergencies, children's medical fund and girls' bright path.
• Following-up and taking notes for feedback

Casual Clerk at The Ottawa Hospital (2020-01 – 2021-05)

• Answering and redirecting calls, managing emails, and handling general inquiries
• Typing documents: reports, memos, invoices, and filing hard copies and electronic records
• Monitoring and ordering supplies, and arranging travel, such as discharge or transfer
• Scheduling appointments, preparing agendas, and taking minute

Family Support Worker at The Capital Family Services (2026-01 – 2026-04)

• Deliver in-home support for children, youth, and families and help clients build everyday life skills, confidence, and independence.
• Create safe, supportive environments where individuals feel respected and heard.
• Step in during challenging moments using de-escalation and problem-solving skills.
• Keep clear, accurate notes to help ensure the best outcomes for those you support.
• Work closely with your team and supervisor to provide consistent, coordinated care.

Diploma in Social Service Community Worker – NBCC

Diploma in Office Administration in Health Services – Algonquin College