Milan Baloria

Dedicated and results-driven Human Resources professional with hands-on experience managing full-cycle HR operations in a startup environment. Skilled in recruitment, HR compliance under Ontario ESA regulations, payroll administration, employee relations, and HR policy implementation. Proven ability to independently manage hiring processes through platforms such as Indeed and LinkedIn, oversee HR documentation, and utilize HR systems including BrightHR, QT9, QuickBooks, and ADP to streamline operations.

Experienced in collaborating with cross-functional teams to support workforce planning, improve employee engagement, and drive productivity. Recognized for introducing employee recognition initiatives that improved workplace morale and engagement. Seeking to leverage my HR expertise and operational leadership to contribute to a dynamic and growing organization.

Human Resources Generalist - Nanz Pharma - Pickering, Ontario

(2024-05)

• Ensured full adherence to company policies, procedures, and Ontario ESA regulations, maintaining a compliant and well-organized workplace.
• Independently managed HR operations and compliance, maintaining accurate employee records, contracts, and HR policies aligned with employment standards.
• Handled the entire recruitment lifecycle independently, including creating and managing job postings on Indeed and LinkedIn, screening candidates, conducting interviews, and successfully hiring employees across multiple departments.
• Managed BioTalent Canada grant-funded hiring initiatives including job postings, candidate sourcing, recruitment, onboarding, and grant claim submissions while ensuring full compliance with funding requirements.
• Processed payroll using QuickBooks and ADP, ensuring accurate and timely salary payments, benefits administration, and compensation management.
• Prepared and submitted T4s and Records of Employment (ROEs) independently, ensuring accurate and timely reporting to regulatory authorities.
• Utilized BrightHR HR software for employee record management, attendance tracking, policy documentation, and HR compliance administration.
• Worked closely with a third-party IT service provider to manage employee IT onboarding, system access, and technical support coordination for staff.
• Monitored and evaluated employee performance, contributing to a 15% increase in productivity through targeted feedback and ongoing employee support.
• Managed employee relations effectively, resulting in a 20% increase in employee satisfaction and a 10% reduction in employee turnover.
• Developed and implemented attendance tracking policies, improving workforce compliance and operational efficiency.
• Conducted HR policy training sessions to increase employee awareness and ensure adherence to company procedures.
• Oversaw employee contract terminations and offboarding processes while ensuring compliance with employment standards.
• Collaborated with management to design employee engagement programs that fostered a positive and productive workplace culture.
• Streamlined onboarding processes, reducing new employee integration time by 25% through structured training and improved onboarding resources.
• Assisted in developing and implementing performance appraisal systems to support fair evaluations and career development planning.
• Managed HR and operational systems including BrightHR, QT9, and QuickBooks to support HR administration, data management, and operational efficiency.
• Introduced a "Star Employee of the Month" recognition program in the startup organization to boost morale and employee engagement; personally recognized as Star Employee twice.
• Collaborated closely with cross-functional departments including Regulatory Affairs, Validation, Quality Assurance, Engineering, Maintenance, Warehouse, and Security to support recruitment, workforce planning, and operational needs.
• Played a key role in the startup environment by supporting procurement activities for the entire facility, ensuring timely purchasing of operational and administrative supplies for a workforce of approximately 40–50 employees.

Human Resources & Operations Associate - Jamwal Traders - India

(2021-02 - 2023-12)

• Coordinate recruitment activities, including posting job openings, reviewing applications, scheduling and conducting virtual interviews for store, warehouse, and support staff.
• Onboard new employees, prepare and maintain digital employee records, and ensure compliance with applicable labor laws and company policies.
• Maintain employee attendance, shift schedules, leave records, and workforce documentation for store and warehouse personnel.
• Administer payroll support activities, including attendance validation, salary calculations, statutory deductions, and coordination with external payroll or accounting professionals.
• Support performance management and appraisal processes and assist with employee training, engagement initiatives, and policy communication.
• Address employee inquiries and assist in resolving workplace issues and grievances in a professional and timely manner.
• Maintain sales records, inventory logs, and operational transaction documentation.
• Track purchases, vendor invoices, payments, and business-related expenses, and assist with bookkeeping and budget monitoring.
• Update ERP or accounting systems with HR, inventory, and operational data and generate routine reports for management review.
• Coordinate business-related travel, including flight and hotel bookings, budget evaluation, and expense reporting.
• Organize dealer meetings four to five times per year, plan business events, workshops, and promotional activities, and monitor associated costs.
• Liaise with the firm's Chartered Accountant to support bookkeeping, statutory compliance, tax filings, and audit preparation.
• Monitor warehouse operations by tracking goods received and dispatched, inventory movement, and stock records.
• Maintain warehouse performance and inventory reports and support management with operational planning and summaries.
• Assist management with workforce planning, operational coordination, documentation, and process improvement initiatives.

Diploma - Strategic Management - Centennial College

Diploma - Human Resources Management - Durham College

Bachelor's Degree - Humanities - Jammu University