Loading Dock Worker - Value village - Mississauga, ON
(2025-06)
- Inspected freight for damage or discrepancies in order to ensure customer satisfaction.
- Collaborated with warehouse staff to prepare shipment documents including packing slips, labels, bills of lading.
- Ensured all items were properly secured before leaving the loading dock.
- Provided excellent customer service by responding quickly to inquiries from customers regarding their orders.
- Completed daily reports detailing quantity of goods received or shipped out during shift.
- Organized shipments according to size, weight, and type of cargo.
- Worked efficiently under tight deadlines in order to meet customer delivery requirements.
Supervisor - Rozana BBQ - Mississauga, ON
(2023-04 - 2025-03)
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Oversaw the training of new employees on job responsibilities and expectations.
- Ensured that safety protocols were followed at all times by all staff members.
- Motivated employees to reach highest professional potential.
- Answered customer questions and made product recommendations according to needs.
Manager of Business Development and Sales - HIS THE SALOON AND SPA - Hyderabad, Telangana
(2022-05 - 2023-02)
- Conducted market research to analyze competitor trends in order to gain a competitive advantage.
- Monitored market trends, customer feedback, and competitor activities to identify opportunities for growth.
- Established pricing policies that maximized profits while maintaining customer satisfaction levels.
- Developed and implemented effective strategies to expand customer base and increase sales.
- Negotiated contracts with customers to ensure best terms of agreement.
- Resolved customer complaints regarding sales and service.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Sales Associate - TLC MARRIOTT - Hyderabad, Telangana
(2021-02 - 2022-05)
- Assisted customers with product selection, luxury and pricing.
- Provided accurate information about membership, prices and services.
- Processed credit card transactions quickly and securely.
- Maintained up-to-date knowledge of company merchandise and policies.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
