Mittika Jain

Advising clients on business improvement strategies and operational efficiency. Conducting client needs assessments and providing tailored consulting solutions. Collaborating with teams to implement process improvements and optimize customer satisfaction.

Consultant - Karman Vortex

(2025-03)

• Advising clients on business improvement strategies and operational efficiency.
• Conducting client needs assessments and providing tailored consulting solutions.
• Collaborating with teams to implement process improvements and optimize customer satisfaction.

Sales Representative - The Mobile Shop

(2022-04 - 2023-03)

• Conducted outbound calls to prospective customers.
• Developed and maintained strong customer relationships.
• Provided detailed knowledge of wireless products, pricing, and features.
• Identified customer needs, recommended suitable solutions, and ensured a positive experience.

Customer Service Representative - Kognitive Networks

(2020-08 - 2022-03)

• Provided accurate product and service information.
• Maintained customer profiles and ensured documentation accuracy.
• Assisted customers with billing, payment processing, and account inquiries.

Bachelor of Arts - APJ University, India (2014-03)