Mohamed Ifqirn

Customer-focused hospitality professional with hands-on experience in hotel reception and front-desk support. Experienced in welcoming guests, assisting with reservations, handling guest inquiries, supporting billing procedures, and coordinating with colleagues to provide smooth hotel operations. Strong communication skills, adaptable attitude, and a genuine interest in hospitality. Holds a Bachelor’s Degree in English Studies and communicates in Tamazight, Arabic, English, French, and German.

Receptionist - Olinto - Morocco

(2026-02)

• Welcome guests and provide professional assistance throughout their arrival and stay.
• Support front-desk activities, including guest inquiries, information requests, and routine hotel procedures.
• Assist with check-in and check-out processes and communicate relevant information clearly to guests.
• Respond to guest requests professionally and coordinate with colleagues when additional support is required.
• Maintain an organized and welcoming reception area while contributing to smooth daily hotel operations.
• Continue developing hospitality knowledge and customer-service skills through hands-on experience.

Receptionist / Reception Assistant - Kasbat Tamadout - Morocco

(2018)

• Assisted guests at the reception desk and provided information about hotel services and procedures.
• Supported reservation-related tasks and communicated with clients regarding bookings and availability.
• Assisted with guest bills and routine front-office administrative duties.
• Welcomed visitors in a professional manner and responded to questions and requests.
• Worked with the hotel team to help ensure an efficient and positive guest experience.
• Gained foundational practical experience in hotel reception and front-office operations.

Receptionist - Tizi Ourrgan - Morocco

(2018 - 2019)

• Welcomed guests and provided courteous front-desk service in a hospitality environment.
• Handled general guest inquiries and provided information about services and facilities.
• Supported routine reception activities and communicated with guests in a professional manner.
• Maintained an organized reception area and assisted colleagues with daily hotel operations.
• Developed strong interpersonal skills and learned to respond calmly and professionally to guest needs.

Bachelor’s Degree - English Studies - Hassan II University, Mohammedia — English Department

Baccalaureate Degree - Chakib Arsalane High School (2021 - 2022)