2023 Station Attendant, Air Canada, Ottawa, Ontario, Canada
Duties
- Managing baggage and freight, plus operating a variety of equipment
- Driving and operating aircraft servicing vehicles and equipment
- Marshalling or towing aircraft to gate positions for passenger boarding and deplaning
- Safely and efficiently handle all cargo/mail through facilities
- On-loading and off-loading cargo/mail to and from aircrafts
- Preparing aircraft for arrival and departure
2022 Office Manager, Eureka Leaders Center, Ottawa
Duties
- Handling office tasks, such as filing, and generating reports
- Providing scheduling support
- Making travel arrangements
- Screening phone calls and routing callers to the appropriate party
- Using computers to generate reports, transcribe minutes from meetings, and create presentations
- Maintaining polite and professional communication via phone and e-mail
2020 Personal Administrative Assistant, Ottawa, Ontario
Duties
- Preparing invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
- Typing letters, reports, and other documents
- Answering telephone and e-mail enquiries
- Organizing files and keeping records
- Preparing minutes of meetings
- Compiling data and statistics
- Arranging travel schedules and make reservations
- Sending invoices and receiving transactions
- Front Desk Agent, Auberge de la Gare, Gatineau, Quebec
Duties
- Greeting guests upon their arrival and providing a hospitable welcome
- Recording client information in the company’s guest book or internal database and directing them to their designated rooms
- Receiving calls, conducting room reservations, and verifying existing booking
- Organizing transportation services and making restaurant reservations for guests upon request
- Processing customer payments and presenting them with the bill upon check-out
- Assisting guests who request additional services including catering, wedding bookings, and retreat activities
(The hotel was sold, so the old team was replaced by another one.)
2014-2019 Freelance Translator, Ottawa, Ontario
2014 Worker, Almond Factory, Gatineau, Quebec
2013-2016 Security Guard, Iron Horse Security, Ottawa, Ontario
2007-2012 Linguist, US Military Base, Doha, Qatar
2001- 2005 Office Manager, Masah for Export and Import (a company that imports and exports foodstuff), Mansoura, Egypt
Duties
- Maintaining workflow, using the BF system, implementing cost reduction, and developing reporting procedures
- Creating and revising procedures and evaluating personnel and technological requirements
- Adjusting staff schedules, updating master calendar, and coordinating meetings
- Picking up supplies and office equipment
- Filing forms and documents
1999-2001 Secretary and Human resources (HR) specialist, Al-Salam Palace Hotel (a 4-star hotel), Abha, Saudi Arabia
1998-1999 Receptionist, Gresham Hotel (a 3-star hotel), Cairo, Egypt
