Mohammad Alowdh

Energetic, quick-learning, and self-improving character with years of customer service experience. Hardworking individual capable of adapting to new situations, following instructions, and thriving under pressure. Excellent interpersonal skills developed through group projects and employment experience.

Effective communication and coordination skills in team efforts, and self-driven in independent efforts. Experienced in pursuing and meeting tight deadlines in high-stress environments. Driven by results with customer in mind.

Security Guard - Paladin Security

(2024-05)

• Complete three patrols during the shift.
• Watching CCTV cameras during the shift.
• Make sure all the facilities are locked safely.
• Respond to calls to open gates and doors for the employees in other locations.
• Writing reports daily.
• Make sure the unauthorized persons are out of the facilities.

Delivery Driver - DoorDash

(2023-02 - 2024-05)

• Delivered orders while complying with DoorDash's customer service and food hygiene policies
• Used the DoorDash app to set availability, accept delivery, and locate customers
• Maintained a 100% delivery competition rate with a 4.8/5 rating for customer service

Sales Associate - Speed-D-Mart Gas Station

(2022-09 - 2025-05)

• Interacted with employees and customers to create a positive, friendly environment
• Maximized sales by ensuring a neat, clean, and organized store while also working the cashier
• Processed customer transactions
• Maintained an accurate cash drawer while following company policies and procedures
• Operated Customer Service Desk following all procedures for sales, refunds, returns and inquiries as required
• Maintained merchandise and performed duties as required

Floor Employee - Shoppers Drug Mart

(2020-10 - 2021-07)

• Assisted customers with whatever they need (e.g., a certain product or service)
• Replenished inventory to maintain a visually appealing, easy shopping experience
• Organized, good with money, outstanding people skills, leadership abilities, helping other employees when they have difficulty performing certain tasks, politeness, quick learner, team-oriented, time-management, etc.

Floor Employee - Canadian Tire

(2019-06 - 2019-09)

• Maintained stocking shelves, merchandising and general housekeeping in store and in garden department
• Organized, loaded and unloaded stock from warehouse
• Assisted customers with loading purchases to their vehicles

Diploma - Police Foundations - St. Clair College (2021 - 2023)

Ontario Secondary School Diploma - Chatham-Kent Secondary School (2018 - 2021)