Mohammad Arif

Hey, I am seeking for a role where I can put up my abilities to enhance the growth of an organization .

Customer Executive Noor Enterprises Dehradun [June2022] - [July2023] • Maintained a high level of customer satisfaction by actively listening to concerns, empathizing with customers, and finding effective solutions.

• Utilized CRM software to record and track customer interactions, ensuring accurate and up to-date customer profiles.
• Collaborated with the sales and marketing teams to upsell and cross-sell products and services to existing customers.
• Assisted in maintaining customer records, updating contact information, and categorizing customer feedback for analysis.
• Achieved and consistently exceeded monthly performance targets for customer satisfaction and issue resolution

Supply Chain Management (till date) Conestoga College,

 Brantford Bachelor of Commerce (2019-2022) Doon Ghati College, Dehradun

High school (2017) Doon Public School Dehradun, Uttarakhan